Revenue Analyst

This position analyses and supports the hotels results and performance in various revenue streams (Rooms F&B Spa and Boutique) and recommends strategies and expectations based on the observed data trends and market changes. 

Primary Responsibilities

Manages Revenue Management Operations

• Daily rate strategies review for daily rates and inventory to ensure room revenue optimization
• Manage distribution of rates and inventory for the various market segments to ensure accuracy and parity.
• Ensures daily communication between Reservations and Front Office colleagues regarding inventory short-term sell strategies Group / Convention arrivals rate changes and sell out strategies.
• Support different revenue streams with extraction of sales figures to support and analyze initiatives.
• To accurately process and manage Group reservations.
• Daily review and optimization of F&B reservations to ensure full optimization of covers and revenue for F&B outlets
• With direct leaders guidance works closely with different revenue streams to support achieving the budget and forecast expectations. 

Involvement in Wider Job Function Actions/Relationships

• Surveys the market and competitors in terms of performance (RevPAR Index market penetration) pricing and availability as a basis for future tactical decisions.
• Takes an active role in the development of rates promotions packages and other selling strategies.
• Ensures compliance with the Best Price Guarantee and manage third party distributors in line with AccorHotels standards.
• Identifies business opportunities for need periods and participates in various newsletters banners e-brochures or ads to drive incremental revenue in various revenue streams.
• Stays current with the industry trends.
• Supports hotels corporate social responsibility and sustainability programmes.
• Ensures service standards and individual performance are aligned with Accor Values.
• Participates in developing different tactics encompasses performance metrics data standards processes policies tools training best-practices and case studies to successfully roll out the strategies focusing on all revenue streams including Rooms Food and Beverage Spa and Raffles Boutique.
• Performs any other duties and responsibilities that may be assigned.

Qualifications :

Candidate Profile

Knowledge and Experience 

• Minimum of 1 year experience in the Hospitality and Tourism Management or similar fields
• Knowledge of Opera Central Reservation System and Global Distribution System is required
• Strong knowledge of Microsoft Excel is required.
• Previous Front Office Management experience is an asset.
• Food and Beverage and Spa knowledge / background is an asset.
• Excellent communication and organizational skills.
• Service oriented with an eye for details.
• Self-motivated.
• Flexible.
• Displays initiative and creativity.
• Highly organized with the ability to manage multiple projects under time constraint.
• Strategic thinking with a proven ability to mobilize theory into action.
• Sense of urgency.

Additional Information :

Benefits of Joining Raffles Hotel Singapore

• 5-day Work Week.
• Duty Meals are provided.
• Colleagues Discount and/or Preferential Room Rates at worldwide Accor Hotels.
• Flexible Benefit Dental/Optical/Vacation Expenses/Childrens Education.
• Medical and Wellness Benefit.
• Comprehensive Insurance Coverage.
• Local/Overseas Career Development & Growth Opportunities.
• Holistic Learning and Development Opportunities.

Remote Work :

No

Employment Type :

Full-time