Retail Manager

Retail Manager: Build and lead Singapores leading second-hand phone retail network
CarousellMobile part of Carousell Group

Want to build something not just run it

At CarousellMobile we believe second-hand phones should be peoples first choice not a compromise. Were making that happen through our retail stores and BuyBack booths with a major telco partner across Singapore.

Were looking for a Retail Manager to own our entire physical retail network. You wont inherit a 200-page manual. Youll write it.

What youll do

• Own the results: drive sales trade-ins and profitability across every store and booth island-wide.

• Build the team: hire train and lead sales staff that customers trust.

• Run the floor: handle stock standards and daily operations so every touchpoint runs like clockwork.

• Design the system: turn what works into playbooks that can scale to more stores and booths.

• Shape strategy: work directly with the GM and analytics team to turn data into action on the ground.

Why this role

• Real ownership: you report directly to the GM and own a whole channel of the business.

• Build from 0 to 1: your processes become the blueprint as we grow.

• Accelerated growth: operations people commercial work and partnerships in one role. Its the fastest way to grow toward general management whether youre early in your career or ready for the next step.

• Mission with momentum: recommerce is growing fast and youre backed by Carousell Group one of Southeast Asias leading marketplaces.

• Visible impact: in a lean team your wins show up in the numbers and get noticed.

Qualifications :

You might be a fit if you

• Have retail F&B telco or customer-facing experience. Fresh graduates with strong hands-on exposure are welcome.

• Have led people before formally or informally

• Love being on the ground but think in systems and processes

• Dig into problems until you understand why they happen

• Are hungry self-driven and want a role where you can prove what youre capable of

• Enjoy variety more than narrow specialisation

Additional Information :

The details:

• Full-time 5-day work week based in Singapore with travel across stores and booths.

• Retail means some weekend attention is part of the job.

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Remote Work :

No

Employment Type :

Full-time