Research Director Innovation

About Ipsos
At Ipsos we define ourselves as passionately curious. Through market research we develop an accurate and deep understanding of people brands and markets to help our clients make smart strategic business decisions. With the potential to create meaningful impact both large and small we are passionate about what we do and committed to enjoying the journey while delivering excellence.

Role Purpose
The Research Director is a senior leader responsible for driving business growth delivering high-quality research solutions managing key client relationships and leading teams to achieve outstanding business outcomes. The role requires a strong balance of commercial acumen research expertise client leadership and people management.

Key Responsibilities

Business Leadership

• Act as a trusted representative and ambassador of the Ipsos brand.

• Ensure business and financial targets are achieved.

• Own and manage profit and loss (P&L) responsibility for assigned projects and accounts.

• Develop and execute new business generation and client development plans.

• Identify and pursue major new business opportunities.

Client Management

• Manage client accounts to ensure long-term success in revenue profitability and client satisfaction.

• Build and maintain strong client relationships leading to repeat business.

• Provide strategic consultation and actionable recommendations.

Research Leadership

• Lead project teams in the design setup and management of research projects.

• Direct complex and high-value research programs.

• Apply advanced research methodologies and analytical approaches.

Thought Leadership & Collaboration

• Increase Ipsos awareness through collaboration cross-selling and marketing initiatives.

• Share market trends competitor intelligence and industry developments.

People Leadership

• Lead inspire coach and develop team members.

• Foster a high-performance culture focused on growth and development.

Core Competencies

• Self-Management

• Communication

• Collaboration

• Client Focus

• Knowledge & Expertise

• Flexibility

Experience

• Minimum 10 years of strong market research experience.

• Proven experience in business development and strong client relationships.

• Experience managing clients within relevant industry sectors.

• Ability to develop business plans incorporating client people collaboration and financial considerations.

• Strong track record of managing complex projects and delivering commercial results.

Skills & Knowledge

• Excellent written and verbal communication skills.

• Advanced analytical and problem-solving capabilities.

• Ability to work effectively under pressure and meet challenging deadlines.

• Strong time management and organizational skills.

• Well-developed people leadership and team management abilities.

• Professional client service skills.

• Expertise in presenting facilitating discussions and translating research findings into strategic recommendations and actionable outcomes.