Repair Sales Consultant

Date Posted:

Country:

Location:

Role Overview
Would you like to join a truly international talent driven company that values Safety Ethics Quality Innovation and Employee Opportunity

Otis is growing and we are recruiting for a Repair Sales Consultant in Singapore. The Repair Sales Consultant is responsible for driving repair and modernization sales for elevators escalators and moving walkways. This role focuses on identifying opportunities within the installed base building strong customer relationships and delivering tailored repair solutions that enhance equipment reliability safety and performance.

Responsibilities

Sales & Business Development

• Identify develop and close repair and modernization sales opportunities within assigned portfolio/accounts

• Proactively manage Otis installed base to generate repair leads and upsell opportunities

• Achieve sales targets for revenue margin and order bookings

Customer Relationship Management

• Build long-term relationships with building owners property managers and consultants

• Conduct regular customer visits to understand needs and recommend solutions

• Serve as the key point of contact for repair-related proposals and negotiations

Solution Proposal & Tendering

• Prepare technical and commercial proposals for repair and upgrade works

• Collaborate with operations teams to ensure feasibility and pricing accuracy

• Participate in tenders contract negotiations and closing deals

Project Coordination

• Work closely with operations and service teams to ensure smooth execution of sold projects

• Monitor project progress and ensure customer satisfaction throughout delivery

• Address customer concerns promptly and professionally

Market & Portfolio Management

• Analyze market trends competitors and customer requirements in Singapore

• Maintain accurate sales forecasts and pipeline in CRM systems

• Contribute to pricing strategy and sales initiatives

Requirements

Experience & Education

• Diploma/Degree in Engineering Business or related field

• 25 years of sales experience preferably in: Elevator/escalator industry Building services construction or M&E sectors

• Experience in B2B sales and account management preferred

Skills & Competencies

• Strong sales acumen with proven track record in achieving targets

• Excellent negotiation and closing skills

• Good understanding of technical products (training provided if needed)

• Strong interpersonal and communication skills

• Ability to manage multiple stakeholders and projects simultaneously

Other Requirements

• Familiarity with Singapore building industry and regulations is an advantage

• Self-motivated results-oriented and able to work independently

• Proficiency in CRM tools and Microsoft Office

Key Performance Indicators (KPIs)

• Sales revenue and order booking

• Gross margin achievement

• Conversion rate of leads to orders

• Customer satisfaction and retention

• Pipeline growth and forecast accuracy

Working Environment

• Based in Singapore with frequent site visits

• Combination of office work client meetings and site inspections

• Fast-paced target-driven environment within a global organization

Why Join Otis

• Global leader in elevator and escalator solutions

• Strong brand reputation with a large installed base

• Opportunity to work on high-value projects and modernization initiatives

• Career growth in sales account management or operations

• Hybrid Work Model; administrative and outdoor sales

Apply today to join us and build whats next!

If you live in a city chances are we will give you a lift or play a role in keeping you moving every day.

Otis is the worlds leading elevator and escalator manufacturing installation and service company. We move 2.4 billion people every day and maintain approximately 2.4 million customer units worldwide the industrys largest Service portfolio.

You may recognize our products in some of the worlds most famous landmarks including the Eiffel Tower Empire State Building Burj Khalifa and the Petronas Twin Towers! We are 72000 people strong including engineers digital technology experts sales and functional specialists as well as factory and field technicians all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving high-performance company.

When you join Otis you become part of an innovative global industry leader with a resilient business model. Youll belong to a diverse trusted and caring community where your contributions and the skills and capabilities youll gain working alongside the best and brightest keep us connected and on the cutting edge.

We provide opportunities training and resources that build leadership and capabilities in Sales Field Engineering and Major Projects and our Employee Scholar Program is a notable point of pride through which Otis sponsors colleagues to pursue degrees or certification programs.

Today our focus more than ever is on people. As a global people-powered company we put people passengers customers and colleagues at the center of everything we do. We are guided by our values that we call our Three Absolutes prioritizing Safety Ethics Quality in all that we do. If you would like to learn more about environmental social and governance (ESG) at Otis click here.

Become a part of the Otis team and help us #Buildwhatsnext!

Privacy Policy and Terms:

Click on this link to read the Policy and Terms