Project Manager, Contract Logistics

Key Responsibilities

1. Project Implementation & Coordination

• Coordinate contract logistics implementation projects from planning through to go-live.
• Develop and maintain project timelines key milestones action trackers and implementation plans.
• Monitor project progress and follow up with internal stakeholders to ensure deliverables are completed on time.
• Support alignment between regional local and corporate teams during implementation.
• Track cross-functional dependencies across site readiness systems operations SOP training and manpower planning.

2. Cross-Functional Stakeholder Management

• Work closely with local warehouse managers country teams operations systems SOP/training and regional stakeholders.
• Ensure clear ownership of tasks and deliverables across all project workstreams.
• Coordinate regular internal project discussions to review progress risks and pending actions.
• Help prevent gaps between operational design system readiness and go-live preparation.
• Escalate delays or unresolved issues to the appropriate stakeholders in a timely manner.

3. Risk Issue & Action Management

• Maintain a live project risk issue and action log.
• Identify potential timeline risks resource constraints system bottlenecks or operational readiness gaps.
• Follow up on mitigation actions and ensure responsible parties provide timely updates.
• Escalate key risks early to support timely decision-making.
• Ensure open issues are tracked through to closure.

4. Client Interface & Communication

• Support and participate in regular client implementation calls.
• Provide structured project status updates including progress against timeline key milestones open issues and next steps.
• Act as a coordination point between client requirements and internal execution teams.
• Ensure client updates are clear consistent and professionally presented.
• Follow up internally on client-raised items and ensure responses are tracked and addressed.

5. Go-Live Readiness Support

• Coordinate go-live readiness checks across key areas including site setup manpower SOP training system configuration and UAT status.
• Work with operations and systems teams to confirm readiness before go-live.
• Highlight any readiness gaps and support escalation where required.
• Assist with go-live preparation implementation follow-up and post-go-live stabilization activities.
• Support handover from project implementation to daily operations after stabilization.

6. Reporting & Governance

• Maintain a central project dashboard covering timeline milestone progress risks issues and action items.
• Prepare concise and structured updates for internal stakeholders and management.
• Support weekly project governance meetings and ensure follow-up actions are captured.
• Ensure project documentation is organized updated and accessible to relevant stakeholders.

Key Requirements

• Diploma or Degree in Logistics Supply Chain Business Project Management or a related discipline.
• Minimum 5 to 8 years of relevant experience in logistics contract logistics 3PL warehouse operations supply chain or project implementation.
• Experience supporting warehouse start-ups contract logistics implementation operational transition or client implementation projects will be an advantage.
• Exposure to WMS UAT system implementation EDI/API integration or warehouse systems will be preferred.
• Experience working with cross-functional and regional stakeholders across different countries is an advantage.
• Comfortable participating in client-facing project calls and providing structured updates.
• Proficient in project tracking tools such as Excel PowerPoint Microsoft Project Smartsheet or similar platforms.
• Regional travel may be required depending on project needs.

Key Skills & Competencies

• Strong project coordination and follow-up skills.
• Good understanding of logistics warehouse operations and contract logistics implementation activities.
• Ability to manage multiple priorities and stakeholders across different functions.
• Clear and confident communication skills both internally and with clients.
• Strong attention to detail and ability to maintain structured trackers timelines and reports.
• Good problem-solving skills with a proactive approach to risk and issue management.
• Able to work independently while knowing when to escalate for support or decision-making.

Behavioral Fit

• Structured disciplined and highly organized.
• Proactive in following up and closing open items.
• Comfortable coordinating work across teams without directly managing them.
• Able to escalate early and constructively when risks or delays arise.
• Client-service oriented with a professional communication style.
• Practical hands-on and able to operate effectively in a fast-paced logistics environment.

Success Measures

• Timely completion of project milestones and implementation activities.
• Clear visibility of project status risks and open issues.
• Effective coordination across operations systems SOP/training and local teams.
• Smooth go-live readiness and transition to operations.
• Positive client feedback on communication responsiveness and implementation support.

Required Experience:

IC