Principal Engineer – Completion & Well Intervention

Do you like initiate efficiency simplicity and quality within the customer facing organizations

Do you enjoy being part of team that provides high-quality technical support for customers

Join our cutting-edge Engineering team

A leader in the Energy Technology Industry. Baker Hughes offers opportunities for qualified people who want to grow in our high-performance organization. Our leading technologies and our ability to apply them safety and effectively create value for our customers and shareholders.

Partner with the best

In this role you will be responsible for driving end to end product performance reliability and technical support excellence across the CWI product portfolio.

As a Principal Engineer Completion & Well Intervention you will be responsible for:

• Defining and driving the performance engineering strategy for the CWI product line ensuring alignment with business and customer outcomes.
• Leading root cause analysis efforts for critical product issues and ensure implementation of long-term corrective actions.
• Developing and implement scalable support models including proactive monitoring and predictive maintenance.
• Ensuring that product design conforms to the requirements specifications.
• Providing technical escalation support for complex customer cases and high-impact incidents.
• Leading mentoring and developing a high-performing team of product performance engineers and technical specialists.
• Partnering with Product Management R&D Quality and Operations teams to drive product improvements.
• Utilizing advanced analytics and monitoring tools to identify performance trends and potential risks.
• Leading initiatives to improve efficiency reduce downtime and optimize operational costs.

Fuel your passion

To be successful in this role you will:

• Have at least Bachelors or Masters degree in in Engineering (Electrical Mechanical Industrial Systems or related field).
• Have a minimum of 12 years of experience in product performance engineering technical support product development or related fields.
• Have proven leadership experience managing cross-functional engineering teams.
• Have experience with complex product systems (within CWI or similar product ecosystems).
• Be familiar with root cause analysis methodologies (e.g. 8D Six Sigma FMEA).
• Have knowledge of CWI-centric customer support systems ticketing platforms and service management frameworks.
• Have experience with digital transformation AI/ML-driven performance analytics or predictive maintenance.
• Have certification in Six Sigma Lean or Project Management (PMP) prior experience working with global teams and customers.

Work in a way that works for you

We recognise that everyone is different and that the way in which people want to work and deliver at their best is different for everyone this role we can offer the following flexible working patterns:

• Working flexible hours - flexing the times when you work in the day to help you fit in everything in and work when you are the most productive

Working with us

Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce train and reward talent and develop leaders at all levels to bring out the best in each other.

The Good Stuff

Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us and you can expect:

• Contemporary work-life balance policies and wellbeing activities
• Comprehensive private medical care options
• Safety net of life insurance and disability programs
• Tailored financial programs
• Additional elected or voluntary benefits