People Operations Generalist
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Job Summary
About Exa
We raised a $250M Series C to build the search engine for AIs. Led by a16z with existing investors Benchmark Lightspeed and YC doubling down the round brings Exas valuation to $2.2 billion.
Exa is building a search engine for the AI era. Our Search API currently powers Agents Fortune 500s and AI labs as we transform an industry that hasnt been disrupted since the 90s. Were a largely SF-based team of 100 from Harvard MIT Meta Google Research ex-founders & dropouts alike.
We are rapidly building the most intelligent search engine in history. Were high agency low-ego and united by the feeling that this is one of the last problems worth getting right.
About the Role
Were scaling in Singapore and need someone on the ground who owns the people and workplace side of things. Youd be the first dedicated ops person in our Singapore office which means youll shape how we grow from 5 people to 10 20 and beyond.
This role sits between our People lead in San Francisco and your team in Singapore. Youre the point person making sure everyone has what they need to do their best work - from handling the day-to-day office logistics to making sure new hires feel genuinely welcomed to keeping our employment and benefits operations clean and compliant across the region.
Were looking for someone who will care deeply about making peoples experience at Exa feel good whether thats a smooth first day or knowing exactly who to talk to when they have a question. Youll also be the one keeping the gears turning behind the scenes - the office runs the visas process smoothly the vendors get paid on time.
What Youll Do
Run onboarding for every new Singapore hire - from offer to first day - and make it feel like a warm welcome
Help people relocating to Singapore get oriented on the ground - housing neighborhoods what they need to know about living and working here
Coordinate with our global payroll provider and employment counsel to make sure work permits move smoothly
Own benefits administration for the Singapore team including health insurance coordination and answering employee questions
Manage office logistics and facilities as we expand
Keep our people data accurate and organized
Support our accounting and compliance partners to make sure expense management is clean and accurate
Be the friendly first point of contact for employees with questions about benefits visas office logistics or anything else
Build the runbooks and systems that let us scale without chaos
Help with company events offsites and team moments that people actually look forward to
Constantly look for ways to improve the employee experience - from small details to bigger operational improvements
What Were Looking For
3-5 years of experience in people ops HR office management or startup operations
Familiarity with Singapore employment practices and MOM requirements
Exceptional organization - you manage multiple vendors timelines and details without dropping things
Strong written communication and the ability to be a warm reliable point of contact for employees
Discretion with sensitive information and good judgment about what actually matters
A bias toward action - you figure things out independently especially in a fast-growing environment
Strong ownership mentality - you dont wait to be asked to fix problems
Genuine care for the people you support and a real interest in making Exa a place people love working at
Bonus
Experience at a top-tier startup or scale-up
Youve helped scale a company through rapid growth
Experience coordinating across multiple countries or time zones
Why This Role Matters
A company is only as good as the people in it and the systems that support them. Were building something extraordinary in Singapore and we need someone who cares about getting both right - making sure our team feels supported and that the operational infrastructure keeps pace with our growth. If thats the kind of work you want to do wed love to meet you.
This is an in-person opportunity in Singapore.
Exa is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race creed color religion sex sexual orientation gender identity or expression national origin disability age veteran status marital status pregnancy or related conditions criminal histories consistent with applicable law or any other basis protected by applicable law.
About Company
Real-time AI search engine with a powerful web search API, web crawling API, SERP API, and deep research tools. Search and extract structured content from websites and live data.
