Open Jobs Head of Visual Merchandising Design

At Sephora beauty is about feeling seen valued and empowered individually and collectively. It is connecting deeply with others celebrating diversity and inclusivity unlocking your potential and making a difference every day. Together we belong to something beautiful.

Sephora SEAs omni channel business spans over 8 countries (Australia India Indonesia Malaysia New Zealand the Philippines Singapore and Thailand) with 100 stores and boasts some global flagships such as ION and Raffles City in Singapore F88 in Kuala Lumpur and Pitt Street in Sydney. Sephora SEA is experiencing rapid growth in the region with new store openings and business channels (i.e. Click and collect and marketplace).

Head of Visual Merchandising Design

You will be responsible for the strategic design development and delivery of Sephoras store fixture and Creative Visual Merchandising design concepts across Southeast Asia-Oceania (SEAO). This role involves translating brand guidelines into practical fixture plans and compelling Creative VM design solutions to enhance customer experience support business objectives and integrate more sustainable approaches across materials energy use waste management and execution processes. You will lead the Senior Creative VM Designer manage complex projects with independence coordinate closely with internal stakeholders vendors and contractors and help ensure all fixture and Creative VM initiatives are executed on time within budget in line with brand standards and with sustainability considerations embedded where possible.

The role reports directly to the Director Store Design & Construction SEAO.

You will shine here if you enjoy

Strategic Leadership &Design Development:

• Develop and adapt comprehensive store fixture plans and Creative Visual Merchandising concepts in line with Sephora brand guidelines while contributing to the continuous improvement of store design standards and more sustainable design solutions.

• Lead theNew Fixture Creative and Roll-outprocess from conceptualization to full implementation.

• Establish and enforce robustFixture Guidelines(Brand & Sephora) across the region.

• Champion sustainable fixture and Creative VM strategies by identifying opportunities to source more sustainable materials improve energy efficiency reduce waste and embed environmentally responsible practices into design and rollout processes.

• Oversee the strategy and execution ofCreativeVM for:

• Animation Front-of-Store (FOS) displays.

• Launch Pad areas for new product introductions.

• Window Displays for Sephora.

• InstoreCreativeVM (Operational/Retail e.g. Reward / MPOS SPOS / Click & Collect / Gift Bar).

• Produce 3D renderings and visual presentations to communicate design intent clearly and support stakeholder alignment and decision-making.

Project Management & Execution:

• Manage assigned fixture andCreativeVM projects from concept through to execution ensuring all deliverables are completed efficiently and in line with Sephora guidelines and standards.

• Coordinate closely with internal stakeholders vendors and contractors to support accurate and timely execution including reviewing production drawings and clarifying design intent throughout delivery.

• Manage project timelines and budgets ensuring cost-effectiveness adherence to quality standards and consideration of sustainable alternatives across sourcing fabrication and implementation.

Site Evaluation & Implementation:

• Conduct site visits and assessments to evaluate space conditions customer flow and operational requirements translating insights into effective design solutions.

• Support material and finish selection for fixtures and Creative VM displays balancing aesthetics durability cost sustainability and alignment to brand standards with a focus on sourcing more sustainable materials where feasible.

• Conduct regular store visits to review design implementation identify issues and opportunities and recommend practical improvements.

• Identify and recommend practical actions to reduce energy consumption manage waste more effectively and improve the environmental impact of fixture and Creative VM solutions across the store lifecycle.

Team Leadership & Collaboration:

• Lead mentor and develop the Senior Creative VM Designer fostering a high-performing and collaborative team environment.

• Partner with cross-functional teams to develop fixture andCreativeVM solutions that enhance customer experience support operational needs and reflect Sephoras brand vision.

• Stay informed on design trends materials and best practices in retail design andCreativeVisual Merchandising to continuously elevate store environments.

We would love to hear from you if you are/have

• More than 10 years in retail design interior design architecture fixture development or a related field with significant experience in a leadership role.
• Hands-on experience managing complex store design andCreativeVisual Merchandising projects from concept through execution.
• Extensive exposure to beauty fashion luxury or customer-facing retail environments is a distinct advantage.
• Strong design sensibility with the ability to translate brand guidelines into practical store solutions.
• Proficiency in AutoCAD SketchUp Adobe Creative Suite or similar design tools.
• Ability to produce clear layouts drawings renderings and presentations.
• Strong project coordination skills across timelines budgets priorities vendors and contractors.
• Knowledge of sustainable materials environmentally responsible design practices and opportunities to improve energy efficiency and waste reduction in retail environments.

Here you will find:

• Community in which authenticity is embraced and the strength of our differences fuels our collective spirit

• Culture of empowerment learning & growth that offers you the tools space and opportunity to learn innovate and lead

• Work that brings fulfilment from delighting clients every day to inspiring our industry at large every action makes a difference

It is in the Sephora DNA to champion a world of inspiration and inclusion where everyone can celebrate their beauty. You can be yourself because you are what sets us apart. Join us and belong to something beautiful.

Sephora is proud to be an equal opportunity workplace for all. We do not discriminate in recruitment hiring training advancement or other employment practices. We celebrate diversity and are committed to creating and fostering an inclusive environment for all employees.