Network Technical Specialist

Job Summary

Who We Are

Were an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. Were all about providing the best experience and delivering the best tech on the best network.

This includes making Telstra the place you want to work. For you that means a having career that grows with you and working with a team powered by human connection that prioritises wellbeing and choice.

What We Offer

Performance-related pay

Access to thousands of learning programs so you can level-up

Global presence across 22 countries; opportunities to work where we do business.

Purchased annual leave scheme

Additional Telstra day off

Additional 30% off Telstra products and services

Toolkit provided (laptop mobile phone plan paid for)

What Youll Do

Our Networks & IT team

Working with one of the most advanced networks in the world our network operations team uses the latest most cutting-edge technologies to maintain our network 24x7 365 days a year.

We are actively involved in many new technological developments on a huge scale to benefit our customers. And thats where you come in as we look to expand our talented team.

Key Responsibilities

• The efficient Operation and Maintenance of all Network elements including their associated environmental systems and cabling in all PoP Data Center and Cable Landing station and be stationed in different sites.

• Working with the relevant department within Telstra organization on network installation upgrade commissioning testing and provisioning and fault resolution.

• Cross-connect quotations ordering and provisioning.

• Liaise closely with other engineers with Telstra as well as in customer and supplier organizations.

• 24/7 Standby for after office hour and during weekends for recall back to TELSTRA PoPs or cable stations for any network or customer fault submarine cable repair and during this period be available to perform level 1 & 2 support as directed by NOC.

• All environmental covering power generator air-conditioning rectifiers and UPS at all POP sites ensuring that support contracts and services are in place and that the technical environment is robust and resilient.

• Responsible for keeping records up to date. Perform audits of records as instructed.

• Timely response to acknowledge and reply to fault complaints.

• Responsible to monitor and manage own ticket queue.

About You

To be successful in the role youll bring skills and experience in:

Essential

• Ability to troubleshoot services using BERT RFC2544 Y1564 testers to identify and resolve issues. Familiarity with EXFO or JDSU test equipment is an advantage.

• Has worked on Cable Landing Station Point of Prescence Telehouse or Data Centre environment.

• Excellent problem solving analytical interpersonal presentation and communication skills.

• Advanced knowledge of international telecommunications networks and capabilities

• Technical knowledge of SDH PDH DWDM and Ethernet system and standards including Sub-E1 E1 DS3 STM-n Wavelengths Ethernet. Experience with Ericsson Alcatel Lucent Ciena Infinera SDH and DWDM equipment is an advantage.

• Knowledgeable in Microsoft Excel MS Word and MS PowerPoint.

Highly Desirable

• CCNA and other IP certification is an advantage

• Resolves customer issues

• Analyzing data

• Designing networks and solutions

• Transitioning to new networks and solutions

• Monitoring health and safety

• Network Construction

Were amongst the top 2% of companies globally in the CDP Global Climate Change Index 2023 being awarded an A rating. If you want to work for a company that cares about sustainability we want to hear from you.

As part of your application with Telstra you may receive communications from us on(for job applications in Australia) and 1 (for job applications in the Philippines and India).

When you join our team you become part of a welcoming and inclusive community where everyone is respected valued and celebrated. We actively seek individuals from various backgrounds ethnicities genders and disabilities because we know that diversity not only strengthens our team but also enriches our work. We have zero tolerance for harassment of any kind and we prioritise creating a workplace culture where everyone is safe and can thrive.

As part of the hiring process all identified candidates will undergo a background check and the results will play a role in the final decision regarding your application.

We work flexibly at Telstra. Talk to us about what flexibility means to you. When you apply you can share your pronouns and / or any reasonable adjustments needed to take part equitably during the recruitment process.

We are aware of current limitations with our website accessibility and are working towards improving this. Should you experience any issues accessing information or the application form and require this in an alternate format please contact our Talent Acquisition team on or via the additional contact options found at Experience:

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