National Sales Manager, Surgical
Job Summary
At Alcon were passionate about enhancing sight and helping people see brilliantly. With more than 25000 associates we innovate fearlessly champion progress and act swiftly to impact global eye health. We foster an inclusive culture recognizing your contributions and offering opportunities to grow your career like never before. Together we make a difference in the lives of our patients and customers. Are you ready to join us
Job Purpose:
Responsible for managing sales and operations for the Surgical portfolio with a focus on maximizing long-term sales and profitability for Alcon products. The role works closely with Enabling Functions and spends significant time in the field with key customers and stakeholders. It is also responsible for developing talent and building a strong high-performance culture within the Surgical franchise.
Major Accountability
Franchise Strategy:
Builds short- and mid-term vision for the Surgical franchise
Delivers the full commercial plan including new product launches to relevant internal and external stakeholders
Go-to-market and sales execution
Leads the design and implementation of the go-to-market model for Surgical
Manages day-to-day activities of field force including target setting territory mapping segmentation & targeting rep productivity etc.
Builds strong relationships with key opinion leaders by understanding customer needs and applying strong business acumen.
Builds trust-based relationships with surgeons procurement teams hospital stakeholders and/or distributors to support Alcons market position and reputation. Represents Alcon appropriately in local industry associations.
Leverages sales enablement tools CRM systems (i.e. Salesforce) & data analytics to support performance management and reporting
Manages public tenders and private offers through careful planning execution and communication to relevant stakeholders
Creates & executes commercial models & deals designed to drive profitable revenue growth for the Surgical Franchise
Leads & executes product demonstrations & sampling programs together with the field force to drive new product adoption
Commercial organization leadership
Leads Surgical Franchise on all people management issues including hiring retention engagement & development processes and succession pipeline
Provides coaching to team members through joint field visits to build capabilities and accelerate professional growth
Creates and leads a high-performing collaborative team through training coaching and effective allocation of field force resources.
Sets the tone of a culture of integrity and ensures legal and ethical conduct corporate compliance and adherence to company guidelines and procedures
Customer Marketing
Executes marketing plans and programs in alignment with Marketing function
Gathers insights on competitor activities to feed into the broader team for better planning and competitive response
Cross-functional franchise partnership
Establishes a constructive working culture ofcollaboration with all Enabling Functions
Removes barriers to execution through open feedback and problem solving
Key Performance Indicators
Financial and Business Results:
Franchise top-line revenue growth and delivery versus target
Franchise market share for key categories
Gross margin/profitability and spend discipline
Strategy/Market Focus:
Delivery and quality of commercialization plan: timeliness detail insight innovation
Resource allocation: pace and quality of team to ensure growth and profitability
Execution of country sales and marketing strategies
Operational Excellence:
Field Force effectiveness: performance against product targets key product objectives
Product launch success: milestones time to peak sales
Tender win rate and contract performance
People Capabilities and Management:
Strong culture: team employee satisfaction/commitment
Talent acquisition and development: hire quality HiPo retention and development talent export
Sales training program effectiveness
Code of conduct: compliance
Education:
Minimum: Bachelors degreePreferred: Masters degreein Business Administration Marketing Business Management Medical Engineering/ Bioengineering Ophthalmology-related sciences or a related field.
Experiences:
Minimum 15 years of experience in marketing & sales within the medical device or pharmaceutical industry eye-care industry most preferred.
At least 3 years of experience in a similar business or commercial leadership role within the medical device or pharmaceutical industry eye-care industry most preferred.
Successful track record of delivering sales & bottom-line results through sizeable teams in a sustainable way
Broad experience including a combination of sales and marketing leadership roles
Experience in leading cross-functional teams and influencing in a matrix environment
Experience with sales enablement tools CRM systems (e.g. Salesforce) data analytics to support performance management and reporting
Proven experience in growing and developing individuals/teams
Experience in stretch assignments beyond incremental role progression
Key Competences /Technical Skills
Maintains an enterprise mindset doing what it is right for Alcon in a broader context beyond the Surgical franchise
Collaborates and mobilizes other local functions around common goals without having direct responsibility
Uses customer needs to prioritize execution and helps teams execute by focusing on solutions
Creates clarity and accountability
Inspires and helps people see how their work connects to the bigger picture
Empowers supports and removes obstacles for teams to reach better outcomes
Creates a safe space for risk-taking and change
Coaches and develops team members
Proficiency in English
Why join Alcon
- Join a global leader with a rich history of innovation and excellence in eye care.
- Be part of a collaborative and supportive team culture that values diversity and inclusion.
- Enjoy a competitive compensation package and opportunities for career advancement.
- Make a meaningful difference in the lives of patients worldwide by contributing to cutting-edge advancements in eye health.
If youre ready to take the next step in your career and lead a dynamic team towards success we want to hear from you! Apply now and join us in shaping the future of eye care at Alcon.
Alcon Careers
See your impact at is an Equal Opportunity Employer and participates in E-Verify. Alcon takes pride in maintaining a diverse environment and our policies are not to discriminate in any employment practices. Alcon is also committed to working with and providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation for any part of the application process please send an email to
ATTENTION: Current Alcon Employee/Contingent Worker
If you are currently an active employee/contingent worker at Alcon please click the appropriate link below to apply on the Internal Career site.
Required Experience:
Manager
About Company
Our mission is to provide innovative vision products that enhance quality of life by helping people see better. From vision research to eye health, learn more at Alcon.com.