Mgr, Business Operations Mgmt

The Global Customer Operations Group brings industry insights and experience to help ourcustomers deliver on their technology roadmaps. We work tirelessly to earn the trust of ourcustomers because we know that working closely together leads to the highest quality outcomes.

This role is responsible for the execution of the accountability systems for operations and financial performance including business and operational review processes. Owns consolidated regional commitment and execution against key performance indices of share-growth profitability Operating Expense/Capital Expense plan. Partner with stakeholders to execute companys strategies and drive efficiency and effectiveness in GCO (Global Customer Operations) organization.

• Driving GCO related Lam Management System reviews (Quarterly Business Review Strategic Account Review) and meeting objectives are met
• Partner with Regions on their Annual Operating Plan needs and secure alignment with peer corporate functions
• Collaborate with stakeholders in GCO and within Lam to drive GCO initiatives that deliver to companys objectives
• Provide support to the staff and business partners to
  • Analyze/review of SG&A (Sales General & Administrative) headcounts and Operating Expense to meet business objectives and corporate targets.
  • Work with Finance and groups within GCO to manage expenses and cost
• Active business partnering with all internal key stakeholders. Closely engage Regions teams and Corporate Finance function teams to understand business activities with financial impact & operations concern
• Develop and maintain PORs (Plan of Record) across GCO that improves organization efficiency and effectiveness
• Collaborate cross functionally on projects that relate to GCO and areas pertaining to the role
• Any other duties assigned by the Immediate Supervisor

• Bachelors degree in engineering or equivalent with at least10 years in the semiconductor industry doing a sales or business operations roleat least 2-3 years in sales/business operations management role
• Has a flair for systems development to track manage and benchmark report financial and operations indices.
• Strong business skills and effective understanding of financial and operations systems.
• Ability to understand the sales/customer management and the associated business processes.
• Strong interpersonal communication and business partnering skills.
• Demonstrates strong ability in liaison with many levels of people with skill tact and diplomacy.
• Must be able to collaborate and build positive relationships with other teams within Global Customer Operations and across Lam Research to effectively make recommendations implement process improvements etc.
• Strong leader with initiative and effective decision-making skills. Demonstrates a high level of professionalism commitment and resilience to multi-task.
• Meticulous and with a keen sense of business acumen curiosity. Strong Thought-process to work through problem-solving. Analytical continuous learner creative thinker

We believe it is important for every person to feel valued included and empowered to achieve their full potential. By bringing unique individuals and viewpoints together we achieve extraordinary results.

Lam Research (Lam or the Company) is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies practices and procedures on the basis of race religious creed color national origin ancestry physical disability mental disability medical condition genetic information marital status sex (including pregnancy childbirth and related medical conditions) gender gender identity gender expression age sexual orientation or military and veteran status or any other category protected by applicable federal state or local laws. It is the Companys intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories On-site Flex and Virtual Flex. On-site Flex youll work 3 days per week on-site at a Lam or customer/supplier location with the opportunity to work remotely for the balance of the week. Virtual Flex youll work 1-2 days per week on-site at a Lam or customer/supplier location and remotely the rest of the time.