Local Key Account Manager
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Job Summary
About Toll Group
At Toll we do more than just logistics - we move the businesses that move the world. Our 16000 team members can help solve any logistics transport or supply chain challenge big or small. We have been supporting our customers for more than 130 years. Today we support more than 20000 customers worldwide with 500 sites in 27 markets and a forwarding network spanning 150 countries. We are proudly part of Japan Post
What Youll Do
Drive Revenue Growth & Market Expansion
Execute local sales strategies to acquire new large national and strategic customers (new logos).
Expand existing strategic accounts through upselling and cross-selling solutions across all verticals.
Maximize profitability and market share by identifying and capturing new revenue opportunities.
Develop New Business
Proactively prospect and engage key decision-makers including C-level executives within target organizations.
Build and execute targeted sales strategies to win new accounts addressing complex client challenges and securing long-term partnerships.
Deliver Operational Excellence
Maintain accurate and up-to-date CRM data including client interactions and pipeline opportunities.
Build strong internal relationships across the network to align with the One Toll strategy.
Collaborate with Sales Operations product teams and network stakeholders to ensure service delivery meets client expectations.
Support finance teams in managing and reducing Days Sales Outstanding (DSO) when required.
Stay current on all Toll products and services to effectively represent the full portfolio to clients.
Manage Strategic Accounts
Drive account penetration and growth through strategic planning and execution.
Contribute to overall portfolio profitability and volume growth.
What You Have
Experience & Qualifications
Bachelors degree in Business Marketing Supply Chain or a related field (or equivalent experience).
5 years of experience in strategic account management sales or business development within logistics freight forwarding or supply chain.
Proven track record of delivering revenue growth and expanding client portfolios.
Strong knowledge of both international and domestic logistics solutions.
Experience engaging and influencing senior stakeholders including executive-level clients.
Strong analytical skills with the ability to translate data into business insights.
Proficiency in Microsoft Office (PowerPoint Excel Word) and CRM systems (Salesforce preferred).
Postgraduate qualifications or professional certifications in logistics or sales are a plus.
Personal Attributes
Strategic results-driven mindset with strong commercial acumen.
Excellent communication and relationship-building skills.
Resilient adaptable and comfortable working in fast-paced environments.
Collaborative and culturally aware with the ability to work across diverse teams and regions.
High integrity and a strong commitment to delivering exceptional customer value.
What moves you
At Toll you can help play a vital role in delivering what matters. From food fuel medicine and rescue services we keep businesses and communities thriving. Every day brings change. We see that as an opportunity. To be curious. To ask the right questions. And build meaningful connections. Because finding new ways to solve problems is what we do. With a bold vision to expand our global reach our 16000 people bring a passion for progress. We collaborate in friendly caring teams supported by approachable leaders who give us the autonomy to quickly make decisions with impact. Learn and grow with industry-leading training alongside talented experts. Feel empowered to take on diverse challenges and new responsibilities to move you our customers and our world further.
Are you excited about this role but are concerned you dont meet all the requirements If you have similar skills and are willing to learn then we encourage you to apply anyway. We know that some people hesitate to apply for jobs unless they meet every single qualification. At Toll we value a diverse inclusive and authentic workplace so if youre interested in this role but your past experience doesnt align perfectly then please talk to us you may be just the right candidate for this or other roles we have coming up.
At Toll everyone is welcome including those of all ages ethnicities genders and abilities.
To find out more about us visit
You must be entitled to work in Singapore and be prepared to undertake pre-employment checks including a criminal history check and medical.Required Experience:
Manager
