IT System Production Engineer

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At RTX the world largest aerospace and defense company 185000 great minds are united by purpose and inspired to make a difference solving the worlds most complex problems. With our three market leading businesses world-class operations and investments in research and development we offer capabilities and opportunity no one else can. Together we push the boundaries of known science and find new ways to connect and protect our world.

Collins Aerospace is a leader in technologically advanced intelligent solutions that help redefine the aerospace and defense industry. With a comprehensive portfolio and deep technical expertise we help customers meet the demands of the global market. Join us and help shape the future of aerospace and defense.

Job Title:System Production Engineer Airports (P3)
Position Type:Regular Full Time

Travel Requirement: 25% (Global)

Description:This role is the System Production Engineer it is a global support team role with tier 3 level support responsibilities for the Systems Production team within Collins role consists of solution design build and support operations based on ITIL practices and ISO processes for the customers.

A successful candidate will possess strong analytical and troubleshooting skills hands-on experience with various systems and technologies and a passion for ensuring the optimal performance and resilience of network and server systems.

Responsibilities:

Ownership in building and configuring server systems from the ground up

Pre-installation software and hardware staging and configuration

Supporting the implementation of the technical project build QA and roll out.

Engage in beta testing for new or modified code providing valuable feedback for improvement

Offer high-level factory support to our global deployment teams first-level site administrators and second-level factory support personnel

Develop technical documentation such as bulletins whitepapers diagrams installation guides etc

Engage in ISO processes technical writing and adopt troubleshooting methodologies

Implement manage and troubleshoot backup antivirus data replication and server operating systems

Ensure adherence to security best practices and effective patch management

Support learning information distribution and providing professional guidance to Global Support teams

Scheduled and rotational third level out of hours support of production customer systems

Requirements:

Possesses a broad working knowledge of Airport IT systems

Solid knowledge of the TCP/IP protocol suite.

Capable of conducting independent research.

Experience with imaging software.

Proficient in scripting tools including Win32 SQL PowerShell and Ansible.

Exhibits strong knowledge with server operating systems particularly Windows (2012 to 2025) and Red Hat Enterprise Linux.

Strong understanding of databases such as Oracle SQL Server SQL Express Elasticsearch Mongo and Redis.

Hands-on experience with security software such as CrowdStrike backup technologies and data replication solutions.

Preferred Qualifications/Proficiencies:

Typically requires a degree in Science Technology Engineering or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 5 years prior relevant experience

Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as:

Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees as they are essential to the development of our products.

Hybrid: Employees who are working in Hybrid roles will work regularly both onsite and offsite. Ratio of time working onsite will be determined in partnership with your leader.

Remote: Employees who are working in Remote roles will work primarily offsite (from home). If you live within a reasonable commute of an RTX site with other colleagues you interact with your manager will discuss whether there is a degree of onsite presence associated with this role.

Candidates will learn more about role type and current site status throughout the recruiting process. For onsite and hybrid roles commuting to and from the assigned site is the employees personal responsibility.

Requires advanced to expert knowledge of work area typically obtained through advanced education combined with experience.

May have broad knowledge of project management. Requires substantial knowledge of RTX projects programs or systems in order to provide enhancements within job area.

Typically requires: A University Degree or equivalent experience and minimum 8 years prior relevant experience or An Advanced Degree in a related field and minimum 5 years experience

Engineering/Other Technical Positions: Typically requires a degree in Science Technology Engineering or Mathematics (STEM) and a minimum of 8 years of prior relevant experience unless prohibited by local laws/regulations.

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity color religion gender sexual orientation or identity national origin age disability protected veteran status or any other characteristic protected by law.

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