IT Support Technician

Ready to take your career global

Make your mark at one of the biggest names in payments. Were looking for an IT Support Technician to join our ever-evolving Information Technology Team and help shape the future of global this role you will play a critical part in keeping our people connected productive and secure by delivering reliable technology support across the business. Your expertise will help minimize disruptions enhance the employee experience and ensure systems and devices operate at their best. Working with a global team youll have the opportunity to influence operational excellence support business growth and contribute directly to Global Payments mission of powering seamless commerce worldwide through innovative and dependable technology solutions.

What youll own

• Drive exceptional technology experiences by resolving hardware software and connectivity challenges that enable colleagues to remain productive and focused on delivering business results.

• Strengthen operational reliability by proactively identifying diagnosing and resolving technical issues reducing downtime and improving service performance across the organization.

• Enhance workforce readiness by deploying configuring and maintaining technology solutions that support seamless onboarding collaboration and day-to-day business operations.

• Improve technology governance and visibility through accurate asset management practices that support compliance lifecycle planning and informed technology investment decisions.

• Influence continuous improvement by leveraging technical expertise and insights to optimize support processes elevate service quality and contribute to a scalable and efficient IT environment.

What youll bring

• 3-5 years of hands-on experience providing end-user technical support in a corporate environment.

• Strong expertise in Windows and Mac operating systems including installation configuration troubleshooting and maintenance.

• Experience administering Active Directory and managing user access to support secure and efficient business operations.

• Knowledge of Microsoft cloud services Google Workspace and enterprise productivity tools with the ability to troubleshoot and resolve complex technical issues.

• Strong analytical communication and prioritization skills with a proven ability to work independently manage competing demands and deliver effective solutions.

Its a bonus if you have

• Experience supporting technology environments within a multinational financial institution or similarly regulated industry.

• Exposure to international teams and the flexibility to support occasional travel and business needs outside standard office hours.

• A continuous improvement mindset with a track record of identifying opportunities to enhance user experience service delivery or operational efficiency.

About the team

Our inclusive and global teams win together every day. Were proud to have the best minds in the industry who you can learn from as you grow your career. The people the energy the connections its unmatched. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

What makes a Globalpayer

Globalpayers think like a client act like an owner and win as one team. Were curious and innovative always finding better ways to deliver impact. We empower each other to make decisions and its our passion that drives excellence in everything we set out to do. Come and be part of an ever-evolving company and get dynamic opportunities that go beyond borders.

Does this sound like you Then you sound like a Globalpayer. Apply now to take your career global.