Infrastructure Quality Engineer, Infrastructure Reliability & Quality (IRQ)

AWS Infrastructure Services owns the design planning delivery and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help.

Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Our AWS Infrastructure Reliability & Quality (IRQ) engineering team provides engineering support for our data center infrastructure equipment (Air Handling Unit Switchgear Breaker Panel Board UPS Transformer Generator ATS etc.). As a member of this team you will be proactively driving quality and reliability risk identification assessment and mitigation for data center equipment. You will also be responsible for root cause analysis of critical equipment failures supplier process breakdown and drive continuous improvements to improve datacenter availability for AWS customers. You will work closely with both internal and external partners including suppliers to define product specifications risk identification plans and mitigations. Internally you will collaborate with AWS Engineering Procurement Construction Commissioning Operations and Field Engineering teams. Externally you will manage supplier qualification quality and reliability monitoring supplier issue resolution and supplier development and continuous improvement initiatives that span the product lifecycle. You must have can-do attitude be ownership minded independent action- and results-oriented to succeed in our open collaborative environment.

Key job responsibilities
- Develop implement and maintain equipment quality and reliability roadmaps by collaborating with engineering operations and procurement teams.
- Define monitor and achieve the correct quality/reliability performance targets for each equipment.
- Verify AWS quality standards are met at suppliers through in-person and remote audits.
- Establish and monitor end-of-line and incoming inspection/first article inspection plans.
- Support supplier and equipment qualification and assessment processes in support of procurement teams including issue resolution.
- Collaborate globally with suppliers to resolve field issues through Root Cause Analysis and corrective actions. Escalate complex failure investigations to AWS Senior/Principal Engineers.
- Develop and support suppliers with product improvement initiatives and Key Performance Indicators (KPI). Provide a feedback mechanism from suppliers to internal teams to resolve joint quality issues.
- Support internal AWS teams in New Product Development (NPD) initiatives including Failure Mode and Effect Analysis (FMEA) of design and manufacturing processes.
- Ensure AWS products meet or exceed industry standards for initial quality and long-term reliability performance.
- Analyze product design assumptions and AWS operational requirements to identify and mitigate equipment performance risks.
- Drive Continuous Process Improvement strategy through identification of new qualification criteria test requirements preventative maintenance checkpoints or specification to improve overall equipment resilience
- Successfully handle concurrent projects sometimes in multiple geographical regions.
- Travel required both international and domestic approximately 30-50%

About the team
About AWS
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger more collaborative teams. Our continual innovation is fueled by the bold ideas fresh perspectives and passionate voices our teams bring to everything we do.

Mentorship & Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.


- 4 years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers power generation or oil and gas facilities experience
- 4 years of commissioning experience
- Bachelors degree in Electrical Engineering or a related field
- Knowledge of Microsoft Office including Outlook Word and Excel
- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers power generation or oil and gas facilities
- Experience researching new designs technologies and construction methods of data center equipment and facilities
- Experience in commissioning

- Professional Engineer License
- Experience with building codes and regulations for your region
- Experience carrying design concepts through exploration development and into deployment or mass production
- Experience reading interpreting and creating construction drawings specifications and submittal documents

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.