Head of Digital Transformation

Key Responsibilities

Digital Strategy

• Develop and implement the organizations digital transformation roadmap aligned with business objectives.

• Identify opportunities to leverage emerging technologies AI automation and analytics.

• Establish digital governance standards and best practices.

Technology & Innovation

• Lead implementation of digital platforms and enterprise systems.

• Evaluate and introduce AI robotic process automation (RPA) and workflow automation solutions.

• Oversee system integration and digitalisation of manual processes.

• Drive innovation by identifying new technologies that improve productivity and service delivery.

Business Process Transformation

• Review and redesign business processes using Lean and digital-first principles.

• Lead cross-functional transformation projects across operations HR finance procurement and customer service.

• Standardise processes and improve operational efficiency.

Data & Analytics

• Develop enterprise dashboards and performance reporting.

• Promote data-driven decision-making.

• Establish data governance and reporting standards.

Change Management

• Lead change management and user adoption initiatives.

• Develop communication and training plans for digital projects.

• Build a culture of innovation and continuous improvement.

Leadership

• Lead and mentor a team of five engineers responsible for application development systems integration automation infrastructure and data solutions.

• Manage external vendors and technology partners.

• Collaborate with senior leadership to prioritise digital investments.

Requirements

• Bachelors degree in Information Technology Computer Science Engineering Business or related discipline.

• 10 years experience in digital transformation IT leadership consulting or business transformation.

• At least 5 years in a leadership role managing multidisciplinary technology teams.

• Experience delivering enterprise-wide digital transformation programmes.

• Strong understanding of cloud technologies cybersecurity AI automation ERP/CRM systems and data analytics.

• Knowledge of Agile Scrum Lean and project management methodologies.

• Excellent stakeholder management and communication skills.

Staff Benefits:
Annual Leave Birthday Leave Family Care Leave
AWS Performance Bonus and monthly Incentives
Benefits for medical dental care personal development education support and more