Head of Alts Investment Solutions, Data and Automation- Asset Management

Some careers have more impact than others.

If youre looking for a career where you can make a real impression join HSBC and discover how valued youll be. Whether you want a career that could take you to the top or simply take you in an exciting new direction HSBC offers opportunities support and rewards that will take you further.

Within International Wealth and Premier Banking (IWPB) we serve 41 million customers globally including 6.7 million who are international from retail customers to ultra high net worth individuals and their families. We help our customers to take care of their day-to-day finances and to manage protect and grow their wealth. Our international network and breadth of expertise enable us to deliver on HSBCs purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-class mobile-first capabilities and exceptional people. Our key areas of operations include Retail Banking and Wealth Management Asset Management Global Private Banking Insurance and Chief Operating Office.

We are currently seeking a high calibre professional to join our team as aHead of Alts Investment Solutions Data and Automation- Asset Management.

In this role you will:

• Stand up and lead aglobal transversal Investment Solutions Data & Automation teamcovering investment platforms operational data capabilities and automation.
• Define and implement theglobal operating and support model(roles/ responsibilities tiered support escalation paths hand-offs across regions and centres of excellence).
• Establish service standards (service catalogue SLAs/ OLAs incident response expectations communication routines) across regions and Alternatives capabilities.
• Ownend-to-end platform runfor the Alternatives investment systems estate: BAU support service management and user support models Incident and problem management (including trend analysis remediation) environment governance change control and deployment readiness enhancements backlog management and lifecycle/obsolescence management
• Build a strong engagement model with solution providers to ensure fast recovery high availability and continuous improvement.
• Strengthen data quality lineage reconciliations and control reporting partnering with Data and Technologyteams to ensure durable fixes.
• Identify and deliverautomation opportunities(workflow rules-based controls reconciliation tooling exception management AI-assisted triage/ insights where appropriate).
• Own strategic vendor relationships for third-party platforms and data providers: Contract performance SLAs service reviews issue resolution and roadmap influence. Vendor risk resilience and exit/contingency planning (where required)

Leadership and teamwork: The role will require autonomy initiatives collaboration and coordination with various stakeholders within Asset Management and Alternatives business across countries including Asia UK and offshore service teams. There is opportunity of staff management as the team grows in time.

To be successful you will need:

• Significant experience leading investment operations platform support and change in Asset management/ Alternatives (run change ownership not just project delivery).
• Proven track record designing and operating global service management capabilities: incident/ problem/ change/ governance SLAs controls and audit evidence.
• Strong stakeholder leadership across Operations Technology Risk/ Compliance and vendors with ability to influence senior audiences.
• Hands-on understanding of data operating models (data quality lineage reconciliations controls MI/ KPIs) and delivering automation at scale.
• Experience managing third-party providers (commercial governance SLA performance issue escalation roadmap alignment).
• Exposure to Alternatives products and operating models (e.g. Private Markets Private Credit Real Assets Hedge Funds).
• Experience with one or more of the named platforms: eFront Allvue Anaplan HSPAD and/or enterprise data platforms (Arcesium).
• Relevant degree (finance engineering computer science operations or equivalent experience).
• Professional certifications (e.g. CFA CAIA ACA/ACCA FRM) are an advantage.

Opening up a world of opportunity
is committed to building a culture where all employees are valued respected and opinions count. We take pride in providing a workplace that fosters continuous professional development flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited.