GIS Program Manager 5

The Global Information Systems Group is dedicated to the success of Lam through providingbest-in-class and innovative information system solutions and services. Together we supportusers globally with data information and systems to achieve their business objectives.

• Contribute to architecture platform design activities by translating business operational and technical requirements into scalable client services solution designs.
• Serve as a subject matter expert inengineering automation and integration helping define practical implementation patterns that improve quality consistency and operational readiness.
• Partner with service design global service desk platform operations and engineering teams to ensure solutions are designed withsupportability maintainability and lifecycle ownership in mind.
• Drive and coordinateend-to-end transition activities from approved design through implementation operational readiness hypercare and transition to define technical standards reference patterns integration points and guardrails that improve repeatability and reduce design-to-operation friction.
• Support engineering execution across endpoint platform automation and service integration workstreams ensuring solutions align with approved architecture and operating model expectations.
• Identify opportunities to improve automation eliminate manual operational overhead and increase service reliability through better tooling orchestration and integration.
• Facilitate alignment across cross-functional stakeholders including architecture engineering operations service owners and business partners.
• Ensure solution documentation transition artifacts support models and operational acceptance criteria are complete and fit for production handoff.
• Assess delivery and transition risks drive mitigation plans and escalate issues that could impact service readiness user experience or operational stability.
• Contribute to continuous improvement of service design engineering and transition practices across the Architecture and Engineering function.

• We are looking for a technically strong and execution-oriented leader who can operate effectively between architecture and operations. This individual is not required to be a fully independent enterprise or client services architect on day one but should demonstrate strong readiness to contribute meaningfully to solution architecture influence engineering direction and lead successful transitions into operational service.

  Typically requires 812 years of relevant experience in end-user computing client services infrastructure engineering or related technical domains with demonstrated progression in scope complexity and cross-functional leadership.

  The ideal candidate brings a balanced mix of:

  • architecture awareness and structured solution thinking
  • hands-on engineering credibility
  • strong automation and integration experience
  • program leadership across cross-functional teams
  • operational understanding of what it takes to transition services successfully into BAU

  This person should be comfortable working in ambiguity translating intent into executable outcomes and connecting strategic design decisions to practical operational realities.

  • Bachelors degree in Information Technology Computer Science Engineering or a related field; or equivalent practical experience.
  • Significant experience in end-user computing client services infrastructure engineering or service architecture roles.
  • Demonstrated experience contributing to solution design across one or more of the following areas:
    • endpoint engineering
    • workplace/platform services
    • automation and orchestration
    • systems integration
    • service transition / operational readiness
  • Strong understanding of the relationship between service design engineering delivery and service operations.
  • Experience leading or coordinating cross-functional programs involving architecture engineering support and operational stakeholders.
  • Experience driving automation and integration to improve quality consistency and operational efficiency.
  • Strong working knowledge of service transition concepts production readiness support model design and BAU handoff practices.
  • Ability to develop structured documentation implementation plans transition plans and operational acceptance criteria.
  • Strong communication stakeholder management and decision-making skills across technical and non-technical audiences.

We believe it is important for every person to feel valued included and empowered to achieve their full potential. By bringing unique individuals and viewpoints together we achieve extraordinary results.

Lam Research (Lam or the Company) is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies practices and procedures on the basis of race religious creed color national origin ancestry physical disability mental disability medical condition genetic information marital status sex (including pregnancy childbirth and related medical conditions) gender gender identity gender expression age sexual orientation or military and veteran status or any other category protected by applicable federal state or local laws. It is the Companys intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.

Lam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories On-site Flex and Virtual Flex. On-site Flex youll work 3 days per week on-site at a Lam or customer/supplier location with the opportunity to work remotely for the balance of the week. Virtual Flex youll work 1-2 days per week on-site at a Lam or customer/supplier location and remotely the rest of the time.