Field Operations Engineer

We are seeking a highly skilled and motivated Field Operations Engineer specializing in Subsea/Submarine Cable Landing Stations to join our clients dynamic team in Singapore. This role is critical in ensuring the seamless operation and maintenance ofadvanced submarine cable infrastructure. If you are a proactive professional with expertise in SDH DWDM and Ethernet technologies and thrive in a fast-paced environment we invite you to apply.

• Provide operations and maintenance support for network equipment including DWDM/SDH/Ethernet/IP/MPLS transmission equipment and submarine cable landing stations SLTEs.
• Troubleshoot and resolve Level 1 faults in network equipment or customer circuits collaborating with NOC technicians and local service providers to ensure timely resolution.
• Support service delivery and provisioning for Carrier/Metro Ethernet SDH/DWDM IP/MPLS Voice and international customer/backbone circuits.
• Perform installation commissioning and upgrades of transmission/DWDM IP/MPLS Ethernet and other network devices as per project plans.
• Assist in submarine cable repair operations including PFE operations and COTDR testing in coordination with cable repair ships.
• Maintain accurate inventory of hardware assets update OSS/BSS tools and adhere to internal/external audit requirements.
• Participate in rotational shift duties and 24/7 standby responsibilities with frequent travel to multiple Points of Presence (PoPs) within Singapore and occasional travel to overseas sites in Malaysia Indonesia Thailand Vietnam Bangladesh and Brunei.
• Execute network circuit migrations including physical/optical layer migrations to support infrastructure upgrades.
• Coordinate certification field-level testing and collaborate with technical teams for issue resolution.
• Monitor environmental performance to ensure minimal network interruptions and optimize facility maintenance costs.
• Drive innovation and transformation in network operations ensuring efficiency and availability.

• A minimum of 2 years of relevant experience in network operations or a related field.
• Strong understanding and working knowledge of SDH DWDM Ethernet technologies and submarine cable system operations.
• Proficiency in using network testing equipment such as SDH/DWDM Ethernet OTDR and COTDR.
• Proven experience in network project implementation and circuit/equipment migration.
• Excellent analytical and troubleshooting skills with the ability to adapt to unfamiliar challenges.
• Ability to multitask work under pressure and perform tasks with minimal supervision.
• Willingness to travel frequently within Singapore and occasionally to overseas locations.
• Flexibility to work rotational shifts and provide 24/7 standby support.

• Conduct routine maintenance and troubleshooting of network equipment.
• Collaborate with internal and external teams to resolve network issues and ensure service delivery.
• Perform field-level testing and support network upgrades and migrations.
• Maintain accurate records of network operations and hardware inventory.
• Travel to various PoPs and network sites for operational and maintenance activities.
• Monitor and optimize facility infrastructure to ensure reliability and cost efficiency.

• Opportunity to work in a high-impact high-growth global operations function within a rapidly evolving industry.
• Collaborate with a dynamic and customer-focused leadership team.
• Gain exposure to cutting-edge technologies and innovative projects.
• Professional development opportunities in a challenging and rewarding environment.