F&B Guest Services Officer
Job Summary
Food & Beverage Guest Services Officer
Summary of Responsibilities:
The main responsibilities and tasks of this position are as listed below but not limited to these:
Check the table setting cleanliness and side station preparation as per work station assigned prior to start of operation hour on each meal period
Greet and farewell guests in a friendly courteous manner
Offer menu options offer menu advice and take orders
Serve food in efficient manner
Operate and use POS
Look for ways to upsell and add value
Act professionally when dealing with guest complaints or problems and keep manager or immediate superior informed on all matters
Accuracy in order taking timeliness in pickup and delivery of menu items
Cleanliness and work safety in food preparation and service areas
Perform or assist in the Hosting and Bartender duties whenever is required
Perform opening shift and closing shift duties as assigned
Qualifications :
No F&B service experience is required
Minimum GCE O level education
Read write speak English fluently
Additional Information :
Our commitment to Diversity & Inclusion:
We are an inclusive company and what we really hope to achieve is to attract recruit and promote diverse talent.
Why work for Accor
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
By joining Accor every chapter of your story is yours to write and together we can imagine tomorrows hospitality. Discover the life that awaits you at Accor visit what you love care for the world dare to challenge the status quo! #BELIMITLESS
If you feel you are ready for your next professional challenge apply on: Work :
No
Employment Type :
Full-time
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more