Facilities Coordinator cum Concierge

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them to thrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

The Facilities Coordinator cum concierge is responsible for the day-to-day delivery of integrated facilities management services across office and laboratory environments. This role combines technical coordination vendor management workplace experience safety compliance and administrative support ensuring efficient operations high service standards and a safe well maintained workplace.

Key Responsibilities

• Facilities Operations & Client Management
• Act as the point of contact for facilities-related requests complaints and inquiries
• Manage client and internal (JLL) Purchase Orders (POs) including issuance tracking
• and invoicing
• Ensure timely resolution of issues and escalate critical matters to the Facilities Manager
• (FM)
• Maintain strong client relationships and deliver high levels of customer satisfaction

Vendor & Contract Management

• Manage cleaning vendors and on-site staff to ensure all office and laboratory spaces are
• clean safe and well-maintained
• Coordinate pest control services and monitor hygiene standards
• Act as the main liaison for all facilities vendors and contractors
• Obtain competitive quotations review scope and support FM in vendor selection and
• approval
• Ensure vendors complete scheduled maintenance and submit monthly service reports
• and documentation

Maintenance & Technical Coordination

• Provide coordination and basic technical oversight for:
• ACMV systems
• Chillers
• Electrical systems
• Laboratory facilities and infrastructure
• Manage reactive corrective and ad-hoc maintenance works
• Review and vet quotations before submission for FM approval
• Track work completion ensuring timely closure and quality standards

Preventive Maintenance (PPM)

• Develop and maintain a 52-week Planned Preventive Maintenance (PPM) schedule
• Coordinate closely with vendors on scheduling and execution
• Monitor maintenance performance and compliance with service standards

FACILITY COORDINATOR/CONCIERGE JOB DESCRIPTION

Workplace Experience & Concierge Services

• Act as a concierge/front-of-house representative within the client office
• Cover reception duties including:
• Issuing access cards and visitor passes
• Handling calls couriers and guest management
• Support event coordination meeting setup and workplace experience initiatives
• Manage conference room bookings and ensure meeting spaces are fully prepared

Space & Office Administration

• Coordinate small-scale office moves seating arrangements and minor fit-out/modification
• works
• Manage office supplies pantry consumables and inventory control
• Handle season parking applications and building communications/circulars
• Maintain a well-organized filing and documentation system for all FM records
• Inspections Compliance & Safety
• Conduct daily inspections of office and laboratory areas to ensure operational
• Readiness
• Complete daily weekly and bi-monthly FM checklists
• Support workplace health & safety initiatives and ensure compliance with policies and
• regulations
• Assist in organizing and coordinating fire drills and emergency preparedness exercises
• Support and coordination of first aiders and emergency response team members
• Ensure proper documentation of safety procedures incident reports and compliance records

Building Shutdown & Critical Operations Support

• Support annual building shutdown planning and execution including preparation of
• documentation and checklists
• Assist in developing method statements procedures and shutdown scripts for critical
• systems
• Coordinate closely with vendors stakeholders and FM during shutdown activities
• Provide onsite support during shutdown periods ensuring works are executed safely
• efficiently and according to plan
• Track completion validate works and ensure proper documentation and reporting post shutdown

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.