Director, MACA Center of Excellence (CoE), Asia

Primary Function of Position

The Director MACA Center of Excellence (CoE) Asia is responsible for defining and advancing the strategic capabilities of the Market Access & Custom Analytics (MACA) organization in the Region. 

Working in close partnership with our MACA leaders in Japan Korea Taiwan and India as well as other Regions and enabling functions this individual will establish an operating model governance framework and capability roadmap for MACA across Asia.  The Director will balance Regional consistency with local Market agility ensuring common standards tools and processes while preserving the flexibility required to meet local Market needs.  Additionally a key accountability is to lead the vision strategy and requirements definition of a MACA analytics platform and associated capabilities in close partnership with Enterprise IT and/or Product Development teams that support MACA consulting services in each Market. 

As the Regional Center of Excellence leader this role serves as an integrator between the Asia MACA organization and MACA teams in other Regions accelerating the adoption of best practices while representing Asias unique needs.

Success will be measured not only by operational excellence but by the extent to which MACA becomes a strategic capability in Asia that strengthens customer value and accelerates business growth.

Roles & Responsibilities:

• Define and execute the long-term vision and strategic roadmap for the Asia MACA Center of Excellence.

• Build scalable organizational capabilities supporting our MACA teams in each Market.

• Lead the strategy and evolution of the MACA analytics platform and associated capabilities.

• Partner effectively with Enterprise IT Digital Product Development and Global Analytics teams.

• Evolve the Regional operating model governance and ways of working.

• Establish standardized MACA methodologies frameworks tools and templates that improve consistency while allowing for appropriate Market customization.

• Drive operational excellence by identifying opportunities to improve efficiency simplify processes and increase the scalability of MACA consulting services.

• Facilitate the sharing of best practices successful customer engagements case studies and reusable analytical methodologies across Markets.

• Serve as the primary liaison between Asia MACA and other MACA teams ensuring strong communication alignment and adoption of Global tools while representing Asias perspectives and innovations.

• Develop performance metrics and dashboards that measure MACA operational effectiveness capability maturity and business impact across the Region.

• Foster a culture of continuous improvement collaboration innovation and knowledge sharing throughout the Asia MACA organization.

• Partner with Regional Marketing Commercial GAVE Clinical Affairs IT and other enabling functions to strengthen the overall MACA capability across Asia and increase business outcomes.

Qualifications :

Skills Experience Education & Training:

• Bachelors degree with 12 years of experience or an advanced degree (Masters or Doctorate) with 8 years of experience.

• Excellent project management skills with exposure to enterprise-scale capability-building or transformation initiatives.

• Significant experience leading Regional or Global cross-functional initiatives in complex matrixed organizations.

• Experience in healthcare consulting healthcare analytics marketing and strategy market access commercial excellence or related healthcare leadership roles.

• Proven ability to standardize business processes while balancing Regional consistency with local Market flexibility.

• Exceptional communication and executive presentation skills with the ability to influence senior leaders across multiple functions and geographies.

• Strong collaboration and stakeholder management skills with the ability to build relationships across Regional and Global organizations.

• Demonstrated ability to build organizational capability through coaching knowledge sharing leading without direct authority and process improvement.

• Proficiency in English is required.

• This position can be based in Singapore Japan Korea Taiwan or India.

• Expected travel across Asia and internationally is approximately 35%.

Additional Information :

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees and prohibit discrimination and harassment of any type without regard to race sex pregnancy sexual orientation gender identity national origin color age religion protected veteran or disability status genetic information or any other status protected under federal state or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR 743.13(b)) some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employeeswho are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the governments licensing process can take 3 to 6 months) or (ii) implement a Technology Control Plan (TCP) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employeesstart date which may or may not be flexible and within a timeframe that does not unreasonably impede the hiring need. If applicable candidates will be notified and instructed on any requirements for these purposes. 

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidates experience knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidates qualifications consistent with applicable law.

Remote Work :

No

Employment Type :

Full-time