Director, Data Center Operations

Who are we

About the Role

We are seeking a dynamic leader who can build exceptional teams lead mission-critical operations and drive business performance across a growing portfolio of data centers.

As Director Data Center Operations you will be responsible for the leadership performance and strategic direction of multiple data center operations functions. You will oversee operational excellence customer experience financial performance talent development critical infrastructure reliability and long-term site strategy while partnering closely with senior business leaders.

Success in this role requires a unique combination of people leadership business acumen and technical expertise.

What Youll Do

Lead and Develop High-Performing Teams

• Lead coach recruit and develop managers and operational teams across multiple sites.
• Build a strong leadership pipeline through mentoring succession planning and capability development.
• Foster a culture of accountability inclusion collaboration safety and continuous improvement.
• Drive workforce planning strategies that support business growth and operational readiness.

Drive Business Performance

• Own operational performance across a portfolio of mission-critical facilities.
• Lead budgeting forecasting capital planning and financial management activities.
• Evaluate investment decisions and operational trade-offs by balancing customer experience risk reliability and business outcomes.
• Partner with commercial operational and executive stakeholders to support business growth strategic initiatives and customer success.
• Use operational and financial insights to drive efficiency productivity and long-term operational excellence.

Provide Technical and Operational Leadership

• Provide leadership across Critical Facilities Customer Operations Security and site support functions.
• Ensure the safe reliable and efficient operation of electrical mechanical cooling and power infrastructure in a 24x7 environment.
• Lead major incident response risk management root cause investigations and corrective action programs.
• Drive infrastructure lifecycle planning capacity management operational readiness and continuous improvement initiatives.
• Support facility expansions technology deployments and infrastructure modernization efforts including emerging technologies such as liquid cooling and high-density compute environments.

Customer Risk and Compliance Leadership

• Build trusted relationships with customers vendors regulators and executive stakeholders.
• Act as the senior operational escalation point for strategic customers and critical operational events.
• Ensure adherence to global standards regulatory requirements and operational policies.
• Champion a safety-first culture and proactive risk management practices across all sites.

Qualifications

• Bachelors degree in Engineering Facilities Management Operations Management Business Management or a related field.
• 15 years of experience in data center operations critical facilities mission-critical environments or related industries.
• Proven experience leading large multi-disciplinary operational teams across multiple sites or locations.
• Demonstrated success developing leaders and building high-performing teams.
• Strong business and financial acumen including ownership of operating budgets capital investments forecasting and strategic planning.
• Deep technical knowledge of critical infrastructure including electrical mechanical cooling and power systems.
• Experience managing customer-facing operations in highly available environments.
• Strong communication decision-making stakeholder management and problem-solving skills.

Why Join Equinix

At Equinix youll lead some of the worlds most critical digital infrastructure while shaping the next generation of operational leaders. This is an opportunity to influence business strategy drive growth develop talent and deliver industry-leading reliability for customers around the world.

Equinix is committed to ensuring that our employment process is open to all individuals including those with a disability. If you are a qualified candidate and need assistance or an accommodation please let us know by completing this form.

Equinix is an Equal Employment Opportunity and in the U.S. an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race color religion creed national or ethnic origin ancestry place of birth citizenship sex pregnancy / childbirth or related medical conditions sexual orientation gender identity or expression marital or domestic partnership status age veteran or military status physical or mental disability medical condition genetic information political / organizational affiliation status as a victim or family member of a victim of crime or abuse or any other status protected by applicable law.

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