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Customer Service Executive (Order Management)

Job Location:

Singapore - Singapore

Monthly Salary: $ 3500 - 4500

Experience Required: 4-5years

Posted: 24 May 2026 (30+ days ago)

Application Deadline: 21 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Respond to basic customer queries on product availability pricing delivery charges and lead times.
Compile spot quotations in partnership with Sales and ensure timely turnaround.
Capture and validate customer orders in ERP/Order Management System with accuracy.
Liaise with Sales Supply Chain and Logistics to align fulfilment plans and delivery schedules.
Prepare delivery documentation to support invoicing and shipment release.
Manage pending orders by resolving basic exceptions and supporting clearance for billing.
Follow up on open orders and provide status updates to relevant parties.
Perform basic checks and follow-ups on payment status when required.
Maintain accurate order shipment and customer records in CRM/ERP.
Support administrative tasks tied to order processing and customer service operations.

Requirements

Diploma/Degree in Business Supply Chain or a related discipline
37 years of relevant experience in customer service order processing or sales support
Proficiency with ERP/Order Processing tools and delivery/invoicing documentation workflows
Detail-oriented able to manage seamless coordination across stakeholders

Clarence Khoh

R1552376

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