Customer Service Admin

Moyuan Culture Education is on the lookout for a Customer Service Admin to join our friendly team in Singapore. This full-time on-site role is perfect for those ready to jump into a dynamic environment within the education management sector.

As a Customer Service Admin you will be the welcoming face of our organization ready to engage with customers directly. You wont just be at your desk; youll actively communicate with visitors assisting them with inquiries and ensuring a positive experience. We offer a competitive monthly salary range of SGD 1800 - SGD 2500 along with a supportive team atmosphere that prioritizes collaboration and growth.

• Engage with customers and address their inquiries in a friendly and professional manner
• Assist in managing administrative tasks related to customer service
• Provide clear information about our services and programs
• Handle customer feedback and escalate issues when necessary
• Maintain a welcoming and organized front office environment
• Facilitate communication between customers and management
• Ensure timely follow-up on customer requests or concerns
• Contribute to a positive team culture and collaborative work environment

• No formal education certificate needed
• Able to converse read and write fluently in both English and Mandarin
• Strong interpersonal and communication skills
• Confidence in engaging with customers face-to-face
• Basic computer skills for administrative tasks
• Good problem-solving skills (preferred but not mandatory)
• A positive attitude and a team-oriented mindset
• Ability to work in a fast-paced environment