Corporate Services Coordinator

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Our people at JLL are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented peopleand empowering them tothrive grow meaningful careers and to find a place where they belong. Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward.

Receptionist / Corporate Services Coordinator JD

Reception Job Description:

The reception team provides a critical function within Blackstone. They are the first point of contact for our guests. These first impressions are key to setting the scene for a positive Blackstone experience delivering world-class and seamless customer service.

Call Management

Receiving fielding and re-directing internal and external calls

Guest Management

Welcoming all visitors to Blackstone

Notifying departmental EAs and/or meeting host of their guests arrival

Coordinating with building lobby and other reception desk

Coordinating with Dining Services team as and when needed / arranging catering for local meetings / events

Creating and running daily reports from EMS / Book-It

Conference Room Management

Proactively managing bookings and resolving meeting room conflicts via EMS /Book-It system

Liaising with other IT and Global Corporate Services (GCS) functions to ensure meetings run smoothly

Performing daily room checks of all conference rooms; reporting any issues by creating SNOW tickets and monitoring until issues are resolved

Blackstone Knowledge

Receptionists will need to gain an understanding of Blackstone so they are able to engage in passing conversation with guests or when fielding questions from callers

Receptionists must become adept at recognising key business unit leaders and corresponding EAs and learning any preferences in relation to call forwarding or guest greeting escorting and delivery.

Physical Reception Areas

• Ensuring the reception area is pristine clean and tidy at all times
• Reporting facilities issues (e.g. broken / worn furniture blown light bulbs dirty floors carpets walls etc.) immediately. Raising SNOW tickets and following up until these items are resolved
• Ensuring newspapers magazines and publications are current and neatly displayed
• Ensuring wardrobes are empty of debris and free and clear to accept guests coats and luggage

Corporate Services Coordinator responsibilities:

Local point of contact for Regional Corporate Services team

Assist with office relocation project

• Assist Regional Event Marketing Coordinator with local events

Mail / print services (including stationary inventory management)

Subscription services

Courier management

• Physical Records Management

Facilities Management requests and FM ticket creation and tracking ensuring tickets are actioned and closed

Pantry services management

Security requests and monthly access report management

Expenses and Invoice Management

BMO & Cleaning requests including pest control

Qualifications:

Excellent communication skills (both oral and written)

Proven track record on a busy reception desk with exceptional attention to detail

• Excellent organizational and multi-tasking skills with the ability to prioritize tasks

• Courteous and cooperative
• Able to work independently
• Client-oriented and exceptional customer service skills with the ability to anticipate requests
• Honest and discreet

Location:

Job Tags:

If this job description resonates with you we encourage you to apply even if you dont meet all the requirements. Were interested in getting to know you and what you bring to the table!

At JLL we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities we analyze your application for relevant skills experiences and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role yourepursuing.

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Jones Lang LaSalle (JLL) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process including the online application and/or overall selection process you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.