Commercial Performance Manager

Richemont one of the world leaders in the luxury sector has various Houses specializing in jewelry watches and high-end accessories.Each Maison proudly embodies a tradition of style quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them.At the same time we are committed to innovating and designing new products in line with the values of our Houses through a process of permanent creativity.

HOW WILL YOU MAKE AN IMPACT

In this pivotal role you will be instrumental in driving commercial performance across the Singapore ASEAN and Malaysia markets. You will achieve this through robust performance analysis insightful reporting and close collaboration with the Commercial team to translate data-driven insights into actionable business strategies. Working directly with the Commercial Director you will also lead and contribute to key strategic projects including the development of high-impact presentations.

KEY RESPONSIBILITIES:

Performance Monitoring & Reporting

• Support business objectives by tracking key performance indicators (KPIs) across commercial client and product domains providing a holistic 360-degree view of performance.
• Lead the digitalization and automation of critical sales reports (daily weekly monthly) for executive committees commercial client marketing departments and boutiques (e.g. leveraging Google Looker).
• Develop and implement performance management tools dashboards and governance routines to support business steering and decision making.
• Prepare clear insight-led executive presentations and recommendations for strategic reviews HQ visits and retail partner discussions.
• Analyze initiatives results versus objectives on a frequent basis establishing a circular feedback loop for identifying sales growth opportunities and recommending future improvements.
• Support the Commercial Director and building and embedding a robust commercial management practice.
• Consolidation of commercial planning and forecasting across subsidiaries including budget latest estimates and 3Y plan assumptions in close partnership with Finance.
• Coordination of performance reviews and resulting action plans across markets.
• Strong interface with the Regional Commercial Performance team to ensure alignment on KPIs planning frameworks and reporting standards while facilitating the exchange of best practices.

Business development & Strategic projects

• Drive the development of short medium and long-term sales forecasts for retail wholesale and E-commerce channels across Singapore Malaysia Philippines Indonesia Cambodia and Brunei.
• Identify sales growth opportunities formulate comprehensive commercial action plans and rigorously analyze initiative results against defined objectives.
• Maintain and regularly update the Commercial Network plan.
• Act as a major contributor to the creation of various commercial presentations including the annual Market Action Plan.
• Collaborate on and/or lead cross-functional studies and Cartier action plans ensuring consistent execution across departments.
• Lead the commercial aspects for brief scorecards and CAR preparation ensuring timely submission.

SKILLS & REQUIREMENTS:

• 6 years of experience in luxury commercial or retail departments
• Bachelors degree or equivalent
• Extensive experience working in multicultural environments with multiple and diverse management stakeholders.
• Expert in Microsoft PowerPoint Excel and proficient in Reporting tools.
• Excellent communication skills high emotional intelligence
• Motivated self-starter with a curious and flexible mindset.
• Strong analytical skills and thrive in working with data & database universe.

YOUR JOURNEY WITH US:

• After being shortlisted you will meet with Cartiers HR Manager and Commercial Director to assess your fit for this role and to give you a preview of the team dynamics and company culture
• If you are the successful candidate discover and immerse yourself in the beautiful world of the Maison Cartier.

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