Captain, Shophouse

At ShangriLa Singapore we are a heartwarming family. We share something powerful our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat everyone with honour as kin as family. We strive to be the preferred employer by providing great benefits a tranquil and sincere working environment worklife balance and recognition for your efforts.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt ShangriLa Singapore is a sophisticated urban retreat for business and leisure travellers. Our 792 luxurious guestrooms and suites span across three distinct wings including familythemed rooms supported by dedicated familyfocused amenities.

We are looking for a Captain Shophouse to join our team!

Job Responsibilities

• Deliver warm attentive and personalized guest service in line with ShangriLa brand values in the daytoday operations of Shophouse
• Handle guest feedback and service recovery professionally and promptly
• Maintain strong knowledge of food beverage menu items and service procedures
• Ensure hygiene food safety and workplace safety standards are consistently upheld

Job Requirements

• Certificate or Diploma in Hospitality Food & Beverage or a related discipline
• Minimum 1 year of Food & Beverage service experience
• Strong passion for guest service and hospitality excellence
• Good communication and interpersonal skills
• Basic knowledge of food safety hygiene and service standards
• Willingness to work flexible hours including weekends and public holidays