Business Process Analyst
Posted:
24 May 2026 (30+ days ago)
Application Deadline:
21 August 2026
Vacancies:
1 Vacancy
Job Summary
- Participate in the full development lifecycle encompassing requirements gathering solution design build testing deployment and ongoing maintenance
- Partner with stakeholders across the organisation to carry out business process re-engineering initiatives
- Run workshops and one-on-one sessions with process owners and end-users to gain a comprehensive understanding of existing workflows
- Pinpoint inefficiencies duplications and bottlenecks then recommend streamlined future-state processes
- Capture re-engineered processes in clear documentation and coordinate with relevant stakeholders so solutions are delivered to specification
- Contribute to change management by producing training assets such as user guides quick reference materials and e-learning content and running training sessions tailored to various user groups
- Collaborate with stakeholders on solution design converting agreed process requirements into functional automation builds and websites using M365 suite SharePoint Power BI and Power Automate
- Carry out testing alongside stakeholders to confirm all requirements are met and resolve any defects or bugs uncovered
- Sustain and enhance deployed solutions on platforms such as Optical and ISOMER ensuring robustness and offering technical support during transition to operations
- Take on any additional duties that may be assigned from time to time
Requirements
- Bachelors degree in Computer Science Information Systems Business Analytics or a related discipline
- Minimum 3 years of experience in business analysis process improvement and software development
- Hands-on exposure to automation tools such as M365 suite (SharePoint Power BI Power Automate) or scripting languages; proficiency in web development technologies and Whole-of-Government web hosting environments (e.g. Optical ISOMER); familiarity with Government IM on Procurement and the government ICT landscape; exposure to IT risk assessment and compliance activities
- Solid grasp of the full software development lifecycle including testing and deployment phases
- Strong stakeholder management skills balancing analytical and people aspects ability to communicate technical concepts clearly to non-technical audiences collaborative cross-functional team player and self-motivated
Clarence Khoh
R1552376
Required Skills:
Hiring Business Process Analyst