AssociateAVP, Observability & SRE Engineering, Technology Group
Job Summary
Location:Singapore
Job Function:Technology Group
Job Type:Permanent
Req ID:17292
Recruiter:Yvonne Loh
GIC is one of the worlds largest sovereign wealth funds. With over 2000 employees across 11 locations around the world we invest in more than 40 countries globally across asset classes and businesses. Working at GIC gives you exposure to an extraordinary network of the worlds industry leaders. As a leading global long-term investor we Work at the Point of Impact for Singapores financial future and the communities we invest in worldwide.
Technology Group
We experiment design and lead a 247 global business where we support core capabilities in asset management trading investment operations and risk management. We deliver secure reliable and integrated solutions and provide insights on new and emerging technologies.
Infrastructure & Cybersecurity Resilience (ICR)
We design build and secure the technology foundations that power GICs global investment operations. We aim to deliver resilient scalable and secure infrastructure that empowers our people and businesses to perform securely efficiently and effectively.
What impact will you make in this role
You will be responsible for executing the enterprise observability and service reliability strategy across all infrastructure and application domains within the bank.
You will help ensure proactive monitoring automation and resilience initiatives using Datadog Dynatrace AWS and Azure platforms ensuring operational stability risk control and compliance with financial regulatory standards.
The role also establishes SRE frameworks Site Reliability metrics (SLO/SLI/Error Budgets) and automation pipelines to improve system reliability reduce Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) and strengthen overall operational resilience.
What will you do as an Observability & SRE Engineer
Observability Strategy & Governance
- Define and own the Enterprise Observability Architecture aligned with operational resilience mandates (e.g. MAS TRM DORA APRA CPS 230).
- Deploy and optimize observability platforms such as Datadog Dynatrace Splunk for full-stack visibility (infra application network and user experience).
- Establish governance standards for telemetry data metrics logs and traces ensuring consistency retention compliance and security controls.
- Integrate observability platforms with incident management ITSM and AIOps systems for predictive alerting and anomaly detection.
Reliability Engineering & Automation
- Contribute in implementing SRE frameworks for infrastructure and business-critical applications.
- Drive initiatives to automate runbooks alerts self-healing actions and auto-remediation workflows via Python Ansible and Terraform.
- Partner with Application Infrastructure and Cyber teams to codify operational reliability into the delivery lifecycle.
- Conduct resilience testing chaos engineering and capacity validation in alignment with business continuity standards.
- Develop error budget policies and reliability scorecards for key production services
Cloud Observability & Platform Engineering
- Architect and manage observability for cloud-native workloads hosted in AWS and Azure ensuring visibility of compute storage and network layers.
- Integrate cloud observability into landing zones and CI/CD pipelines ensuring continuous compliance with deployment controls.
- Implement infrastructure-as-code (IaC) models using Terraform and Ansible for consistent auditable provisioning.
- Collaborate with Cloud DevOps and Security teams to ensure real-time telemetry aligns with audit and compliance requirements.
Operational Excellence & Stakeholder Management
- Drive reduction in incident recurrence MTTR and manual intervention through observability-led automation.
- Partner with Service Delivery Cyber and Application teams to achieve predictive incident prevention and root cause transparency.
- Deliver executive dashboards that highlight availability reliability KPIs and operational risk indicators.
- Act as a technical advisor to senior management during major incidents post-incident reviews and technology audits.
What makes you a successful candidate
- Bachelors or Masters degree in computer science Engineering or related discipline.
- 5 years experience in Infrastructure Cloud or SRE roles with 3 years in SRE SME capacity in financial institutions or regulated environments.
- Proven hands-on expertise in:
o Observability Platforms: Datadog Dynatrace Splunk ELK
o Automation / IaC: Terraform Ansible Python CI/CD tools
o Cloud Platforms: AWS (CloudWatch X-Ray CloudTrail) Azure (Monitor Log Analytics App Insights) - Deep understanding of SRE principles service health modelling error budgets and auto-remediation design.
- Familiarity with financial sector operational resilience frameworks regulatory compliance and incident governance.
- Candidates must possess certifications in at least one of the following areas:
Datadog Certified Observability Professional/Dynatrace Certified Associate
Terraform/Ansible/Python Certified Expert - The following certifications are highly desirable:
AWS Certified DevOps Engineer/Azure DevOps Expert
SRE Foundation/Practitioner (DevOps Institute)
ITIL v4 Managing Professional
Work at the Point of Impact
We need to be forward-looking to attract the right people to help us become the Leading Global Long-term Investor. Join our ambitious agile and diverse teams - be empowered to push boundaries and pursue innovative ideas share your views and be heard. Be anchored on our PRIME Values: Prudence Respect Integrity Merit and Excellence which guides us in how we make our day-to-day decisions. We strive to inspire. To make an impact.
GIC is a Great Place to Work
At GIC our offices are vibrant hubs for ideation professional growth and interpersonal connection. At the same time we believe that flexibility allows us to do our best work and be our best selves. Thus our teams come into the office four days per week to harness the benefits of in-person collaboration but have the flexibility to choose which days they work from home and adjust this arrangement as situational needs arise.
GIC is an equal opportunity employer
As an employer we passionately believe every individual brings with them unique diversity of thought and perspectives to meaningfully enrich perspectives of GIC teams to drive competitive performance. An inclusive environment yields exceptional contribution.
Learn more about our Technology Group here:
Experience:
IC
About Company
We are driven by a common purpose – securing Singapore’s financial future.