Assistant Manager, Manulife Business Academy
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Job Summary
- Design develop and deliver learning solutions that support representative and leader development.
- Facilitate onboarding programmes and continuous learning initiatives across the agency force.
- Partner with internal stakeholders and agency leaders to implement strategic capability-building projects.
- Manage training administration activities to support programme execution and learner experience.
- Monitor and evaluate learning effectiveness and recommend enhancements to improve outcomes.
- Develop engaging training materials and learning experiences aligned to business objectives.
- Support the implementation of innovative learning solutions including GenAI-enabled role play simulations.
- Coordinate project activities and stakeholder communications to ensure successful programme delivery.
- University degree in Business Human Resources Education Learning & Development or a related discipline.
- Minimum 4 years of training learning and development education or financial services experience.
- Experience within financial services agency training or representative development environments.
- Strong presentation and facilitation skills.
- Strong project management and stakeholder management capabilities.
- Demonstrated ability to design engaging learning experiences and training materials.
- Proficiency in Microsoft Office applications and digital learning tools.
- Completed CMFAS Modules 9 9A 8 8A HI and RES5.
- CFP and/or ChFC certification.
- Experience supporting digital learning solutions and learning innovation initiatives.
- Exposure to GenAI-enabled learning tools or simulation-based learning programmes.
- Well empower you to learn and grow the career you want.
- Well recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team well support you in shaping the future you want to see.
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
Manager
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
