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Air Export Customer Service Officer
Job Location:
Monthly Salary:
Posted:
27 June 2026 (30+ days ago)
Posted:
Application Deadline:
24 September 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Scope
- Attend to customers inquiry
- Prepare and process Air Export booking request
- Arrange for collection of cargo at customers premise
- Provide booking confirmation and flight details to customers
- Mange customers expectations and complaints
- Correspond with overseas offices on shipment status and inquiries
- Verify invoices from vendor
- Prepare customers report
Requirement
- Proficient in using Microsoft Word and Excel
- Able to manage assigned responsibilities independently and deliver work with minimal supervision.
- Ability to communicate effectively in English both verbally and in writing to perform job-related duties.
- Able to work efficiently meet deadlines and take ownership of assigned tasks.
- Prior work experience in this industry is not required but will be at advantage
- Candidates with direct working experience may be considered for senior positions while candidates without prior experience are also encouraged to apply.
Working hours:
5 days work week ( Mon to Fri or Tue to Sat )
8.30pm to 6pm
Required Skills:
Air Export Customer Service Officer
Required Education:
degree / diploma
