Account Manager, Mid-Market APAC

Were looking for our very first Account Manager for Rippling in Singapore! We need a self-driven growth minded account manager with a proven track record of success to join our Account Management team based in Singapore. As an account manager at Rippling you are the CEO of your book of business. You will field customer requests and lead initiatives in your book to meet company objectives for customer adoption retention and revenue growth.

Account managers in our Mid-Market segment own revenue retention and growth of one our fastest growing customer segments. If a sales-driven Account Manager role in an extremely fast-paced environment ignites your excitement youre in the right place. As youll be the founding Account Manager in Singapore your book of business will include all market segments (SMB MM and Enterprise) until the account management team expands.

• Proactively engage customers in your book via key lifecycle events: go live benefits renewal executive business reviews contract renewal etc.
• Consult with clients to understand their HR IT Finance and global workforce management needs through a solutions-based selling approach
• Navigate a sales process by building relationships with multiple stakeholders through remote meetings
• Negotiate and coordinate customer procurement and contract execution
• Build and manage a pipeline of new subscription cross sales product upgrades and contract renewals to monthly targets
• Develop and demonstrate a broad knowledge of current and new Rippling products via executing customer adoption playbooks and prospecting
• Partner with cross-functional product support and customer operations teams to ensure customer success and secure long term commitments
• Take an entrepreneurial approach to the role

• 4 years of SaaS experience in account management sales or quota-carrying customer success
• Experience selling HR tech and a deep understanding of the HR buyer persona
• In-depth knowledge of the Singapore and SEA market
• Track record of consistently meeting and exceeding quota via new product sales and upgrades (license expansion sales are not likely relevant)
• Competitive and creative drive to win over customers and think outside the box to get a deal done
• Demonstrated ability to run a sales discovery and demo meeting and run a structured sales process
• Proven success building and maintaining long term commercial relationships
• Highly effective communicator with good people instincts able to build trust and work well with a diverse group inside and outside the company
• Highly organised self-motivated and detail-oriented; great follow-through on projects/tasks big and small
• High integrity; enthusiastic about building a great company for the long term
• Courage to challenge the status quo when logic and reason require it. See something broken Fix it.

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race religion colour national origin ancestry physical disability mental disability medical condition genetic information marital status sex gender gender identity gender expression age sexual orientation veteran or military status or any other legally protected characteristics Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation please email

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Required Experience:

IC