Key Account Executive
Posted:
11 July 2026 (30+ days ago)
Application Deadline:
19 November 2026
Vacancies:
1 Vacancy
Job Summary
Our Journey
The ShopBack Group is Asia-Pacifics leading shopping rewards and payments platform serving over 20 million active members across 13 2025 the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding ShopBack is dedicated to saving members money and time and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014 ShopBack now powers over US$5.5 billion in annual sales for over 20000 online and in-store partners and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings ShopBack continues to create value for both members and merchants. Notably its payment solution ShopBack Pay offers members a convenient and rewarding payment option at checkout.
Responsibilities:
- Directly responsible for growing ShopBacks merchants by developing ideas for merchant campaigns pitching and execution of campaigns
- Growing ShopBacks merchant base by acquiring new merchant partnerships and identifying growth sectors
- Prepare and deliver presentations to merchants
- End-to-end responsibility of portfolio including operational and troubleshooting tasks related to merchant management
- Collaborate with functional teams including Operations and Marketing teams to execute campaigns
- Working directly with the regional merchants team to actively plan out strategies for business growth and merchant expansion
Requirements:
- Having experience in account/client management marketing or eCommerce is an advantage.
- Demonstrated use of AI tools (e.g. ChatGPT Gemini Claude) to develop new or improve workflows enhance productivity and drive efficiency at scale.
- Fresh graduates with strong internship experience are welcomed to apply
- A self-starter and motivated individual with cant-is-not-an-option attitude
- Strong interpersonal skills with good analytical skills
- A problem-solver whos not discouraged by failure or mistakes
- Must be able to multitask under pressure while maintaining high level of accuracy of the work
- Ability to derive and convey actionable insights from research and data
- Enthusiastic and effective problem solver
ShopBacker Traits
- Agency - We take ownership and act rather than waiting for permission. When somethings blocking progress we find a way through it and follow through until its done.
- Judgement- We aim for high-impact decisions not just easy wins and we put the bigger picture ahead of individual interests. That means moving quickly and confidently while staying thoughtful about when a call really matters.
- Learning Velocity - We pick up new skills fast and let go of old habits just as quickly when something better comes along. We benchmark ourselves against the best and keep raising our own bar.
- Tenacity - We stay in it when things get hard keeping a level head under pressure. We debate openly before deciding then commit fully and support each other along the way.
Whats in it for ShopBackers
- Career growth opportunities to take on greater challenges that help you realise your ambitions.
- Be part of a winning team on a journey to global scale.
- Competitive compensation based on performance.
- Candid open and collaborative culture where feedback is valued.
We are committed to protecting your data and ensuring fairness in our recruitment process. We may use artificial intelligence (AI) tools to help our team review applications analyse resumes match candidates to roles generate interview notes and assess responses. These tools assist our recruiters and interviewers and they do not make final hiring decisions. Final hiring decisions are ultimately made by humans. If an assessment is part of your process we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully securely and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race color religion sexual orientation national origin age disability genetic information veteran status or any other protected status under applicable laws. Join our team and help us make a difference!
Required Experience:
IC
Key Skills
- Guest Services
- Front Office
- Gym
- Document Control
- Airlines
About Company
Latest discount coupons, promo codes & vouchers for your online shopping. Plus FREE cashback rewards from ShopBack. Best deals & promotions!