Customer Experience Jobs in Riyadh

Strategy Development: Collaborate with senior management to develop and refine the customer experience strategy aligned with the organization's goals and values. Customer Journey Mapping: Analyze and map out the customer journey across various touchpoints to identify pain More...

As we aim to increase growth and retention, you will be the driving force behind the support strategy for WordPress.com, paving the way in determining how we support new features and improve existing product support. Collaborate with our support operations team to provide 24/7/365 More...

Telehealth, fully remote Therapist / Counselor opportunity for part-time or full-time. Bonus OfferedLicensed Therapist / Counselor Details:100% remote workHigh volume of regular client referralsTherapy focused model with zero administrative work5-40 hrs per week - You decide your sche More...

Education and knowledge: Degree in service design, customer experience, communications or related field. Deep understanding of business processes and customer experience details. Technical skills: Ability to use service design tools such as attractive analytics, wire drawings and re More...

Excellent communication skills and the ability to communicate with customers tactfully and professionally. Ability to solve problems effectively and handle complaints in a positive manner. Good knowledge of customer service and hospitality principles. Ability to work in a changing env More...

University degree in marketing, business administration, data science or related field. Deep understanding of data analysis principles and use of data analysis tools such as Excel, SQL, and Power BI. Ability to understand and interpret customer behavior and needs through data analysis More...

Strong customer support and customer satisfaction skills with experience in managing customer complaints and inquiries Excellent phone etiquette and communication skills to interact with customers in a friendly and professional manner Proven ability to deliver high-quality custome More...

Design Visitor Journey for Ithra events and ensure a smooth operation in delivering the journey Administer reservations and membership processing, ticket sales refunds, cancellations Explain and executes customer services polices & procedures in manner that will be understood More...

University degree in a related field such as business administration, customer service, marketing, or a related field. Deep understanding of customer operations and customer experience best practices. Knowledge of customer relationship management (CRM) systems and the ability to use t More...

As the successful candidate you will hold a Bachelor’s or Master’s degree in Public Affairs, Business and Management, Communications, Translation Studies, Computer Science, English Language, or similar field from a recognized and approved institution. Ø You must ha More...

User Research: Conduct user research and analysis to understand user behaviors, needs, and motivations Wireframing and Prototyping: Create wireframes, mockups, and prototypes to visualize and communicate design concepts User-Centric Design: Develop user-centric designs based on in More...

Contribute to master data optimization and digitization Contribute to the deployment and animation tools and platforms to process data and support HR Performs data extractions from sources in line with requirements Part of the extended network of HR Analytics, reporting into regi More...

Lead projects, being responsible not only for the delivery but also for nurturing a healthy team and managing client relationships Be an active part of hands-on work in projects, both at early concept stages and during detailed end-to-end implementation Support business developmen More...

3+ years of experience working in a UI/UX design role, with a strong portfolio showcasing stylish visual and interaction design skills. Proficiency in Figma for prototyping and mockups. Solid understanding of UX design processes and methodologies. Ability to collaborate effective More...

Gather and evaluate user requirements in collaboration with product managers and engineers. Illustrate design ideas using storyboards, process flows and sitemaps. Design graphic user interface elements. Develop UI mockups and prototypes that clearly illustrate how the products fu More...

Introduction Thomas J. Watson said it best: Good design is good business. Visualization is critical to discovering datadriven insights and effectively communicating that knowledge to others. Designers at IBM work to create experiences that work together work the same and work for ou More...

Main Purpose: We are seeking a highly motivated and experienced Customer Success Representative/Account Manager to join our customer success team. The candidate will be responsible for managing and developing relationships with a portfolio of clients ensuring that they receive the hig More...

Company Description:At ServiceNow our technology makes the world work for everyone and our people make it possible. We move fast because the world cant wait and we innovate in ways no one else can for our customers and communities. By joining ServiceNow you are part of an ambitious te More...

University degree in a related field such as information technology, business administration, computer science, or any related major. A deep understanding of customer care systems and the technologies used in them, such as CRM, email, and social media platforms. Advanced analytical sk More...

ABOUT THE JOB Entrepreneurs Experience Analyst will work to seek identify and select Saudi Arabias top highimpact entrepreneurs. The Analyst will also contribute to other aspects of the organization such as network development executive support data management and market analysis. KEY More...