Former TaskUs content moderator skilled in organizing, documenting, and ensuring compliance with terms for a major social media platform. Experienced in disciplinary actions, productivity tracking, and data collection. P…
Former TaskUs content moderator skilled in organizing, documenting, and ensuring compliance with terms for a major social media platform. Experienced in disciplinary actions, productivity tracking, and data collection. Prior technical support background at Concentrix, with an engineering background and a passion for learning new technologies.
Technical/ Customer Service Support at JIFU TRAVEL
Provide customer services to customers worldwide through call, chat, and email support for a travel company.
Solve monthly subscription concerns and their billing issues.
Write detailed case reports using CRM for record management as well as tracing previous calls.
<p>Provide customer support through chat, calls and email for travel purposes.<br>
Write detailed case reports using CRM.</p>
<p>Management of social media posts and verify their compliance with the terms and conditions.<br>
Facilitate the translation of social media content between Arabic and English, ensuring linguistic accuracy in both directions.</p>
<p>Provide technical support and troubleshooting services as well as customer service.<br>
Write detailed case reports using CRM.</p>
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