Experienced F&B professional with over 6 years in hospitality, currently serving as F&B Executive at The Fern Residency, Gandhinagar. Skilled in team leadership, guest service, POS operations, and hygiene standards, with…
Experienced F&B professional with over 6 years in hospitality, currently serving as F&B Executive at The Fern Residency, Gandhinagar. Skilled in team leadership, guest service, POS operations, and hygiene standards, with a proven track record in upscale hotel brands. Eager to contribute my expertise and drive exceptional guest experiences as part of your team.
<p>Managing daily F&B service operations and guest experience.<br>
Supervising junior staff and ensuring service standards.<br>
Maintaining hygiene and food safety protocols as per brand SOP.<br>
Upselling menu items and coordinating with kitchen for timely service.</p>
<p>Provided table service, order taking, and billing via POS.<br>
Maintained restaurant cleanliness and table setup standards.<br>
Upsold menu items and promotional offers.<br>
Coordinated with kitchen and housekeeping teams.</p>
<p>Greet and assist guests with a warm, professional attitude.<br>
Manage check-in and check-out processes efficiently.<br>
Address guest inquiries and resolve issues promptly.<br>
Maintain cleanliness and organization in the reception area.<br>
Handle reservations accurately through phone, email, or booking systems.<br>
Coordinate with housekeeping for room readiness and maintenance.</p>
<p>Managed reservations, seating, and waitlist management.<br>
First point of contact for guests, handled complaints.</p>
<p>Assisted in table setup, guest greeting, and service support.</p>
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