Outlet & visits technical support specialist with experience at Telecom Egypt and IT Help Desk work at Chess Trending. Has worked on troubleshooting software and hardware problems, Windows Server troubleshooting, install…
Outlet & visits technical support specialist with experience at Telecom Egypt and IT Help Desk work at Chess Trending. Has worked on troubleshooting software and hardware problems, Windows Server troubleshooting, installing operating systems (Windows, Linux), and network switching. Also has freelancing experience in IT and has taken courses in data analysis, networking, programming languages, and graphics.
<p>Learned many methods of handling clients<br>
Satisfy the customer<br>
Clarify the whole idea of what he may inquire about<br>
Anticipate what the customer will respond to<br>
Learned how to work on the ERB SYSTEM<br>
Understand technical problems that facing the customer<br>
Making reports for everyone in the warehouse</p>
Troubleshooting software & hardware problems
Worked on Windows server troubleshooting and installing operating systems
Worked on network switching
<p>Worked with CCNA<br>
Worked with MCSA</p>
Handle technical problems for customers and make service working better
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