Service Desk End User Support Technician Jobs in Philippines

The Securities Trading team is a dynamic team of Software Engineers and Business Analysts spread across several development centers. We follow an Agile process working closely with the Product Owner and related teams to develop product features and provide support to our extensive global customer ba...

What success looks like in this role: Provides Tier 2 support. Troubleshoots and resolves complex issues including:o Supporting maintenance of hardware /software client propriety COTS and Unisys applications and issues with voice communications and voicemail systems ando Assisting with resolution o...

DescriptionThe Consulting Technical Manager position is responsible for the delivery of implementation services for NetSuite customers in a post-sales environment specifically as a senior subject matter expert. Working with the rest of the Professional Services department this position will quickly...

This role is responsible for performing all Business Continuity Management (BCM) Program with guidance from the Business Continuity Management and Occupational Safety and Health (BCMOSH) Head. This responsibility includes Crisis Management/Incident Coordination for Manulife Philippines and Manulife...

The Associate Software Asset Management Analyst is global in scope and is dedicated to managing all infrastructure end user and data center software assets. The mandate for this exciting role will focus on the end-to-end lifecycle management of software assets from acquisition to retirement. The ana...

DescriptionAn experienced consulting professional who has a broad understanding of solutions industry best practices multiple business processes or technology designs within a product/technology family. Operates independently to provide quality work products to an engagement. Performs varied and com...

QualificationsProven interpersonal skills: collaboration and communications skills (oral written presentation) with the ability to communicate technical information to non-technical audiencesService oriented positive committed and enthusiastic team player.Associates degree in Information Technology...

This is a remote position. SUMMARY We are seeking a skilled Service Desk Consultant to deliver proactive and reactive remote IT support for multiple clients. The role involves troubleshooting software network and system issues managing user accounts monitoring alerts maintaining documentat...

What success looks like in this role: Supervises the efforts of Service Desk teams within an assigned region. Directs Service Desk team members in their day-to-day activities by serving as an escalation point for issues referred to by Service Desk team members clients or other teams. Mentors and tr...

Work Setup: Full Onsite (McKinley Taguig) Shift: Open to any shift HMO Package: Day 1 Start Date: ASAP Responsibilities: End-to end Cash application processPayment processing: Accurately and efficiently apply daily customer payments from various sources including checks lockbox ACH/EFTs and credit c...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

What success looks like in this role: Lead and manage the Service Desk team to deliver exceptional technical support to end-users.Supports L1 and L2 support agents in ongoing day to day questions related to client incidents requests and queries.Monitor ticket queues and ensure SLAs and KPIs are cons...