Infrastructure Technical Analyst
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Job Location:
Cebu - Philippines
Monthly Salary:
Not Disclosed
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Qualifications
- Proven interpersonal skills: collaboration and communications skills (oral written presentation) with the ability to communicate technical information to non-technical audiences
- Service oriented positive committed and enthusiastic team player.
- Associates degree in Information Technology or related field or equivalent work experience.
- Strong team player achievement oriented; works well to establish and maintain collaboration
- Knowledge of Citrix XenDesktop and XenApp components
- Understanding of VDI and Citrix hosting in Azure
- Microsoft operating system (Win 10 Win11) Office Suite and other tools
- Good knowledge of Windows OS components and technologies such as Windows Registries PowerShell etc.
- Knowledge of Firewall rule implementation & troubleshooting.
- Knowledge of multi factor technologies and its integration with Citrix clients.
- Knowledge of Active Directory (group membership)
- Strong Security focus and knowledge.
- Reporting and business interaction soft skills
- IT professional with experience supporting large environments.
- Ability to build relationships engage and influence others work with business units architects peers and partners globally
- Experience working within a structured process methodology (i.e. ITIL)
- Operations efficiency orientation (process costing etc.) and ability to effectively manage ongoing operations while identifying opportunities for ongoing efficiency.
- Familiarity with Microsoft Windows Server 2022
About Manulife and John Hancock
Manulife Financial Corporation is a leading international financial services provider helping people make their decisions easier and lives better. To learn more about us visit is an Equal Opportunity Employer
At Manulife/John Hancock we embrace our diversity. We strive to attract develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment retention advancement and compensation and we administer all of our practices and programs without discrimination on the basis of race ancestry place of origin colour ethnic origin citizenship religion or religious beliefs creed sex (including pregnancy and pregnancy-related conditions) sexual orientation genetic characteristics veteran status gender identity gender expression age marital status family status disability or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process contact .
Working Arrangement
Required Experience:
IC
Key Skills
- Installation Maintenance Repair
- Quality Assurance
- Active Directory
- End user
- Access Points
- Deskside Support
- Infrastructure Development
- Project Management
- Quality Control
- Troubleshoot
- User Accounts
- Desktop
- Setup
- hardware
- Technical Support
About Company
Manulife is a leading financial services group. We provide financial advice, insurance, as well as wealth and asset management solutions for individuals, groups and institutions.
