Quality Metrics Jobs in Taguig

Role DetailsType of Support:OmnichannelContract Duration:60-90 daysLocation: On-Site (BGC Taguig)Schedule: 10am - 7pm Manila Time (Sunday Thursday) FriSat OFFExpected Start Date:Nov 13 2025About UsCrescendorepresents peak CX performance in the AI era. We combine world-class outsourcing expertise w...

JOB DESCRIPTION:To ensure that products services or processes meet established quality standards and customer expectations.Main Responsibilities:Supervise and lead the quality assurance teamDevelop and implement quality control proceduresConduct internal audits and inspectionsEnsure compliance wit...

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

DescriptionThe RoleAlignment with Leadership ObjectivesTranslate the Manila Pensions Administration strategy into actionable plans for day-to-day operations ensuring alignment to client financials people and operational excellence goals.Implement the global Outsourcing GB operating model locally; st...

At EY youll have the chance to build a career as unique as you are with the global scale support inclusive culture and technology to become the best version of you. And were counting on your unique voice and perspective to help EY become even better too. Join us and build an exceptional experience f...

The QA Officer for Sales & Marketing at ClinicMind is responsible for monitoring auditing and improving the quality of sales and marketing processes communications and campaigns. This role ensures that all client-facing interactions and marketing initiatives adhere to ClinicMinds brand compliance st...

JLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients. We are committed to hiring the best most talented people and empowering them to thrive g...

Job DescriptionRole and Purpose The Collection QAs main goal is to monitor and improve the quality of collection calls and processes. This ensures the collections team follows company policies legal regulations and customer service standards.Evaluates Calls: Listens to both inbound and outbound coll...

Position Description:The Quality Analyst for the Sales Customer Retention Team is responsible for monitoring evaluating and providing feedback on the quality of customer interactions to ensure adherence to company standards and client requirements. This role plays a key part in driving continuous im...

Position Description:The Quality Analyst for the Sales Customer Retention Team is responsible for monitoring evaluating and providing feedback on the quality of customer interactions to ensure adherence to company standards and client requirements. This role plays a key part in driving continuous im...

* Define/Create/Update together with the TS management team quality standards for internal (CWT) and external customers to improve the Service Quality and achieve objectives* Conduct Quality Monitoring audits using a standardized audit form and following a process flow * Provide feedback to improve...

* Define/Create/Update together with the TS management team quality standards for internal (CWT) and external customers to improve the Service Quality and achieve objectives* Conduct Quality Monitoring audits using a standardized audit form and following a process flow * Provide feedback to improve...

* Define/Create/Update together with the TS management team quality standards for internal (CWT) and external customers to improve the Service Quality and achieve objectives* Conduct Quality Monitoring audits using a standardized audit form and following a process flow * Provide feedback to improve...

* * Fluent in English written and oral Multi-lingual is a plus* At least one GDS environment knowledge * Knowledgeable with MS Office * Strong Presentation skills * Management report preparation* Excellent organizational and analytical ability for process mapping and thinking out-of-the-box for new...