Quality Metrics Jobs in Philippines

QualificationsTECHNICAL / PROFESSIONAL SKILL SET REQUIREDBackground in healthcare specifically in Disability Claims.Has people management experience.Good knowledge of Quality metrics their measurements and thresholds / targets.Knowledge and clear understanding of critical and non-critical errors in...

Wrist Ship Supply is looking for a Head of Operations WSS Manila to lead and execute standardized globally aligned and compliant operational processes across the Manila Operations organization of approximately 200 employees.The role is part of a global functional matrix under the COO and works close...

Client Service Team Lead Remote Luxury Travel About Ascend Ascend helps founders investors and executives book international business and first-class flights at unbeatable rates- often 30-80% below retail. We combine proprietary booking methods with 24/7 white-glove concierge service to make premi...

Role OverviewWe are seeking a seasoned Quality Analyst to ensure service excellence by monitoring evaluating and improving employee performance. You will be responsible for assessing customer interactions identifying trends and providing actionable feedback to maintain high-quality standards. The id...

Principal Responsibilities:1. Plays an active part in building a self-organized development team in an Agile environment2. Works hand-in-hand with DEVs and BAs to promote constant collaboration during each iteration/sprint.3. Performs all kinds of tests as required by the product (functionality inte...

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are unique...

Amazon is seeking a Quality Control Analyst to drive quality excellence across Finance Operations for Accounts Payable and Accounts Receivable processes. You will conduct regular audits analyze results to identify trends and root causes and prepare data-driven reports for team leaders. Your responsi...

Key Responsibilities:Performance Analysis and Quality Assurance:Analyze customer interaction data to identify trends and areas for improvement.Ensure agents adhere to company policies procedures and regulatory guidelines.Feedback and Coaching:Provide constructive feedback and coaching to agents to e...

Senior QA EngineerReports to : Chapter Lead - QAJob Summary:As a QA Engineer at EROAD you will work as part of a collaborative agile team to ensure the quality reliability and performance of our SaaS-based fleet management solutions. You will play a key role in validating new functionality identifyi...

DescriptionEmersons 130 years of history have been filled with achievements and challenges that have driven innovative thinking and bold transformations molding us into the company we are today. By joining us as a Business Process Analyst II you will support Customer Care process excellence by ownin...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

The KYC Lead is responsible for overseeing Know Your Customer (KYC) operations ensuring regulatory compliance and leading a team that actually understands why KYC exists (not just ticking boxes). This role balances people management process improvement and risk controlbecause regulators dont care ab...

DescriptionRole DescriptionAt Umpisa Inc. our mission is to make the Philippines be known globally as a tech hub.Umpisa Inc. is a progressive technology services company that partners with select industries clients and people to work on pioneering and industry-changing solutions via digital transfor...

Urgently hiring for one of our direct clients in the Philippines. Job Title: Group Manager - Transactional Quality Healthcare Location: Metro Manila Mode- Shifting Schedule Responsibilities Manage Next-Gen Shared Services Quality Organization by consistently Raising-the-bar on service-deliver...

DescriptionAbout Citco:Citco is a global leader in fund services corporate governance and related asset services with staff across 50 office locations worldwide. With more than $2 trillion in assets under administration we deliver end-to-end solutions and exceptional service to meet our clients need...

This position is responsible for completing all assigned transaction evaluations and attending all internal and external calibration sessions as assigned. The Quality Analyst role encompasses the following critical responsibilities:Uphold Sutherlands reputation through rigorous auditing of teammate...

Full-timeDescriptionRole OverviewTheBusiness QA is responsible for end-to-end quality assurance across the entire Lofty operation focusing onprocess optimization alignment and performance measurementrather than team-level QA. This role ensures that workflows standards and success metrics areconsiste...

Our Purpose:TERADYNE where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supported to innovate and learn something new every cultivate a culture of inclusion for all employees that...

The Company Dexcom Corporation (NASDAQ DXCM) is a pioneer and global leader in continuous glucose monitoring (CGM). Dexcom began as a small company with a big dream: To forever change how diabetes is managed. To unlock information and insights that drive better health outcomes. Here we are 25 years...

DescriptionRole Summary:The Team Manager / Supervisor is responsible for managing the day-to-day operations of a designated team to ensure the timely and accurate delivery of services to clients and stakeholders. The role focuses on meeting operational targets maintaining high-quality standards and...