Quality Assurance Team Leader Jobs in Philippines

Job Overview:It is the responsibility of the post holder to provide all clients both internal and external with the appropriate quality of service in a safe and cost-effective manner. The individual will be expected to comply with the legal requirements of the Health and Safety at Work Act 1974 t...

The Team Leader in Customer Service is responsible for leading motivating and supporting a team of customer service representatives to ensure high-quality service delivery. This role involves managing day-to-day operations overseeing the performance of the team and ensuring that customer issues are...

Role OverviewWe are seeking a seasoned Quality Analyst to ensure service excellence by monitoring evaluating and improving employee performance. You will be responsible for assessing customer interactions identifying trends and providing actionable feedback to maintain high-quality standards. The id...

Join a Team Thats Passionate About Making Lives Better!At Bill Gosling Outsourcing we believe that success starts with an amazing team. We are a global leader in outsourcing solutions we focus on making lives better one connection at a time. We provide tailored solutions to businesses around the glo...

Every day Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit debit prepaid and merchant services. Our worldwide team helps over 3 million companies more than 1300 financial institutions and over 600 million cardho...

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.A Day in the LifeResponsibilities may include the following an...

This is a remote position. Responsibilities: Team Leadership Mentor motivate and guide SDRs to foster a high-performance collaborative culture. Conduct weekly stand-ups performance reviews and 1:1 coaching sessions. Provide onboarding for new SDRs to ensure alignment on Eskers tool...

Set-up and Location: ONSITE Ortigas Pasig CityWork Schedule: 5:00 AM 2:00 PM Philippine TimeEmployment Type: Full-timeReady to lead quality compliance and audit from the ground upWere looking for a Senior Quality & Compliance Auditor who can design own and lead our internal audit function end-to-e...

Job Summary The Quality Assurance Analyst (QA) in a BPO setting is responsible for ensuring that customer interactions and back-office transactions meet established quality standards and client expectations. The QA will monitor and evaluate performance provide feedback and recommend process improvem...

OverviewRole: Deputy Team LeaderLocation: Manila PhilippinesRole ID: 2026-3271Our vision is to create a safe and sustainable world.Ricardo member of WSP is a global strategic environmental and engineering consulting company. With over 100 years of engineering excellence and employing close to 3000 e...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

JOB DESCRIPTION:Abbott Rapid Diagnostics is part of Abbotts Diagnostics family of businesses bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other condit...

OverviewRole: Deputy Team LeaderLocation: Manila PhilippinesRole ID: 2026-3271Our vision is to create a safe and sustainable world.Ricardo member of WSP is a global strategic environmental and engineering consulting company. With over 100 years of engineering excellence and employing close to 3000 e...

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors inc...

Motivates a team of Customer Service Associates through performance coaching career planning and setting educational objectives.Participates in quality calibration and validation sessions.Resolves employee issues and act as the employee advocate when dealing with HR or departmental processes.Improve...

Specific Duties and Responsibilities: routine quality control testing of incoming raw materials (RM) in-process materials and outgoing finish goods and where necessary provide QC disposition to all concerned departments2. Conduct monthly QC testing of finished goods and report results to QC/R&D Mana...

Leads and supervises the IRD team in all aspects of the department and ensures service standards are followed.Handles guests concerns and offers professional friendly and engaging service.Implements outlet policies procedures and service standards and follows all safety and sanitation policies when...

QualificationsTECHNICAL / PROFESSIONAL SKILL SET REQUIREDBackground in healthcare specifically in Disability Claims.Has people management experience.Good knowledge of Quality metrics their measurements and thresholds / targets.Knowledge and clear understanding of critical and non-critical errors in...

Information Security Assurance Analyst (Sales Enablement Focus) Schedule: MondayFriday 9:00 AM5:00 PM Eastern Time Apply here: Overview Were looking for a detail-oriented InfoSec Assurance Analyst to own and manage customer security questionnaires RFPs and security reviews. This role sits at the in...

About the job: Senior Associate Quality Specialist (BGC Taguig) Onsite Key Responsibilities: Execute the transaction and call monitoring in line with the agreed service quality plan. Provide coaching and feedback to agents. Perform RCAs and report findings to Operations to develop actions for miti...