Knowledge Base Jobs in Philippines

Position Title: SaaS Systems AdministratorLocation: Taguig City Metro Manila 2 days per week onsiteRole Purpose The SaaS System Administrator playsa central rolein ensuring the reliability security and performance of NCC Groupscloud basedplatforms and internal SaaS applications. This position suppo...

Senior Business Analyst Salesforce is responsible for supporting the reporting and analytics function of Business Development Lead Management and the Marketing team.Your main area of focus will be to manage the database source for the all users and in building a complete picture of all activities wi...

The IT Support Engineer (Level 2) works tickets escalations and project tasks as assigned by the service dispatcher handling intermediate to advanced technical issues across our managed services stack. This role operates with moderate autonomy and is expected to communicate proactively with the disp...

The IT Support Engineer (Level 3) is the top internal technical escalation resource receiving complex tickets and project assignments through the service dispatcher and working closely with the Engineering Manager to ensure all work is completed within SLA. This role leads new client onboarding and...

Job Description:YourNextBigCareerMoveStartsat DXC TechnologyWereHiring: ServiceNow AdministratorLocation: Hybrid - DXC Manika Eton Cyberpod Two Quezon CityEmployment Type: FulltimeAt DXC we build strong connections embrace innovation and empower our people to grow.Werelooking for a ServiceNow Admini...

This is a remote position. SUMMARY The Knowledge Management Lead is responsible for establishing and maintaining operational documentation standards across the companys service portfolio. This role leads the development organization and governance of runbooks operational procedures and knowled...

This is a remote position. SUMMARY We are seeking a motivated and detail-oriented MSP Service Desk Technician (Tier 1) to provide first-level technical support to clients. This role is responsible for handling incoming service requests performing basic troubleshooting documenting issues and es...

The IT Support Engineer (Level 2) works tickets escalations and project tasks as assigned by the service dispatcher handling intermediate to advanced technical issues across our managed services stack. This role operates with moderate autonomy and is expected to communicate proactively with the disp...

The IT Support Engineer (Level 3) is the top internal technical escalation resource receiving complex tickets and project assignments through the service dispatcher and working closely with the Engineering Manager to ensure all work is completed within SLA. This role leads new client onboarding and...

DescriptionThe RolePerform customer support to client via telephone chat self-service tickets etcResolving the issues through phone chat and self-service communication channelsUser Account management such as password resets account unlock assigning permissions for reported incidents and requests.Pro...

Full-timeDescriptionLofty is a high-growth global SaaS company serving the residential real estate market. Our suite of tools addresses the daily pain points faced by agents empowering them to launch effective marketing campaigns track leads activities build lasting customer relationships and effici...

Its fun to work in a company where people truly BELIEVE in what theyre doing!Job Description:Accelerate your career. Join the organization thats driving the worlds technology and shape the future.Ingram Micro is a leading technology company for the global information technology ecosystem. With the a...

Our PurposeTERADYNE where experience meets innovation and driving excellence in every connection. We are fueled by creativity and diversity of thought and in our workforce. Our employees are supportedto innovate and learn something new every day.We cultivate a culture of inclusion for all employees...

Work Arrangement: Onsite during probationary period (6months) Hybrid upon regularization (3 days onsite 2 days WFH)Pasay OfficeShifting Schedule Requirements: At least HSK 4 proficiency in Mandarin with certificationAt least 2 years of experience in Service Desk IT Support or Infrastructure Support...

Work Schedule: Monday to Friday 8:00 am to 5:00 pm local time Responsibilities: 1. Client Relationship Management Act as the dedicated point of contact for assigned clients fostering long-term partnerships grounded in trust and mutual collaboration.Gain a deep understanding of each clients business...

Job Title: Customer Service Technical DeveloperRemote Full-time Mon-FriApply here: OverviewThe Customer Service Technical Developer operates as a Tier 2 escalation function within Customer Support responsible for diagnosing reproducing and resolving complex technical issues across integrations and...

Job Title: Customer Service Technical DeveloperRemote Full-time Mon-FriApply here: OverviewThe Customer Service Technical Developer operates as a Tier 2 escalation function within Customer Support responsible for diagnosing reproducing and resolving complex technical issues across integrations and...

Job Title: Customer Service Technical DeveloperRemote Full-time Mon-FriApply here: OverviewThe Customer Service Technical Developer operates as a Tier 2 escalation function within Customer Support responsible for diagnosing reproducing and resolving complex technical issues across integrations and...

Job Title: Customer Service Technical DeveloperRemote Full-time Mon-FriApply here: OverviewThe Customer Service Technical Developer operates as a Tier 2 escalation function within Customer Support responsible for diagnosing reproducing and resolving complex technical issues across integrations and...

Job Title: Customer Service Technical DeveloperRemote Full-time Mon-FriApply here: OverviewThe Customer Service Technical Developer operates as a Tier 2 escalation function within Customer Support responsible for diagnosing reproducing and resolving complex technical issues across integrations and...