Account Manager Streaming Program | Shaw
Job Location:
Job Location:
Mandaluyong - Philippines
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
5 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
KEY RESPONSIBILITIES:
- Establish and maintain communication with clients and/or team members; understand their needs resolve issues and meet expectations.
- Produce solid and effective strategies based on accurate and meaningful data reports and analysis and/or keen observations that would impact the bottom line.
- Identify the training needs that will equip the staff with fundamental skills and knowledge.
- Have a thorough understanding of the various system tools and operational procedures utilized within the program.
- Collaborate with stakeholders on a regular basis for changes on promotions and updates; and
- Conduct all defined and required process compliance and adherence to all team members partners and third-party providers.
Qualifications :
Our most successful candidates will have:
- A Bachelors Degree holder is preferred but not required.
- At least 6 years of work experience in the same industry with 3-4 yrs. of management experience
- Must have experience handling (Customer Service/Technical Support).
- Excellent working knowledge on Microsoft Office applications.
- Ability to efficiently manage time and keep track of multiple schedules meetings and initiatives.
- Strong analytical skills.
- Demonstrated leadership skills.
- Must be willing to report on a graveyard/shifting schedules.
Additional Information :
Internal Qualifications
- 18 months tenure on the recent position
- no disciplinary actions
- FY25 PDP of Exceeds Expectations (4) or Outstanding (5)
Remote Work :
No
Employment Type :
Full-time
About Company
Sutherland is seeking an organized and reliable person to join us as Admin Specialist. We are a group of driven and supportive individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you ... View more
