Customer Service Jobs in Philippines

About WebBeds Launched in 2013 WebBeds is a global marketplace for the travel trade providing powerful distribution solutions that make selling and buying travel products easier. It sources accommodation and destination services from travel suppliers aggregates and merchandises that content in the W...

The Managed Services Change Excellence (MSCE) team plays a pivotal role in enhancing client experience by overseeing and driving initiatives aimed at process improvement and technology implementation. Our professionals are responsible for managing change acceptance initiatives and programs ensuring...

System AdministrationAssist in day-to-day administration of the CRM system including data quality checks user account management and system configurationsSupport in the customization and configuration of CRM system to meet business needsManage user profiles ensuring all users are set up with appropr...

About the RoleAs a Visual Merchandiser you contribute to an inspiring elevated and consistent customer experience by implementing visual standards and commercial excellence. You will be responsible for executing the visual commercial and styling curation according to visual & commercial guidelines f...

You will be responsible for the supervision and management of the overall Housekeeping operations by ensuring that all sections of Housekeepings service standards delivery are maintained in accordance to hotels strategic plan and standard. Ensure guests enjoy impeccable housekeeping product and that...

At Sutherland we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal-oriented and strategic-thinking individuals and we are looking to add a Trainer who will create and facilitate training materials with a foc...

Motivates a team of Customer Service Associates through performance coaching career planning and setting educational objectives.Participates in quality calibration and validation sessions.Resolves employee issues and act as the employee advocate when dealing with HR or departmental processes.Improve...

Team Managers in this role get to:Impact the business: By driving results aligned with stated goals for performance metrics telephony metrics utilization productivity attendance and attrition.Manage administrative responsibilities: Such as attendance tracking queue administration and corrective deli...

Responsibilities:Managing Team Performance: Improve team performance on Customer Experience metrics (Resolution and CSAT) through call listening behavioral coaching and setting effective action plans. Address Team level variation through targeted coaching for outliers and involving on Continuous Imp...

Responsibilities:  Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and build next generation...

KEY RESPONSIBILITIES: Delivery Excellenceo   Identify and drive organizational and cultural changes needed to adapt strategically to changing market demands technology and internal initiatives catalyzing new approaches to improve results by transforming organizational culture and build next generati...

Reporting: Division ManagerPrimary Responsibilities:Generally responsible for the determination of the demand for services offered by the company and its competitors and identify potential customers. Develop marketing strategies with the goal of expanding the companys business or maximizing profits...

Basic Qualifications / Requirements: Bachelors Computer Science IT Engineering or any related courseMBA / Post Graduate (preferred)5 to 7 years of relevant experience in Customer Service / CX domainStrong communication and stakeholder management skillsHands-on experience with ServiceNow and Genesy...

We at Acxelsus are on a mission to showcase exceptional Filipino talent globally. Beyond educational credentials and professional experience we highly prioritize passion dedication loyalty and a proactive attitude toward personal growth. Our foundation is built upon a set of core values R.I.G.H.T. r...

Work Setup: Onsite (Legaspi Albay)Work Schedule: Night Shift This is a full-time role reporting to the Corporate Controller. We require a proactive ownership mindset and the ability to provide clear contextual English status updates while managing up to keep all stakeholders informed. Additionally t...

The Personal River Cruise Sales Specialist is responsible for generating revenue by promoting and selling river cruise products and services to prospective guests and travel partners. This role involves handling inbound and outbound sales calls providing detailed product knowledge and delivering a p...

Job Title: CSR - Spanish Bilingual About the Client: Is a cloudbased fintech/payment software company that provides payment plan and payment management solutions for businesses. Its not a bank or a lending institution instead it enables companies (especially healthcare providers like veterinary cli...

About Our Team: Join our clients dynamic Global Concierge Travel Team where they are committed to delivering excellence in corporate events and travel management for their employees and clients worldwide. The team ensures seamless event execution vendor coordination and travel logistics creating imp...

Job Title: Service Desk - Escalations Engineer About the Client: A managed IT services and technology solutions provider with decades of experience helping businesses improve their IT operations. Operates as a Managed Service Provider (MSP) supporting multiple external clients with proactive IT sup...

Job SummaryThe Administrative Assistant/Cashier provides administrative and cashiering support. He/she is in charge in receiving safeguarding and monitoring the collections by ensuring that all cash/checks collected are properly accounted for and deposited intact within the day or the next banking d...