Our client is a business aviation company that provides private jet charters and aircraft management services.

Job Summary

As an IT Specialist you will be responsible for the maintenance and support of the companys IT infrastructure ensuring the smooth and efficient operation of all systems and networks. This role requires a strong understanding of computer systems networking software applications and cybersecurity best practices. You will provide technical support staff troubleshoot technical issues and contribute to IT projects.

Key Responsibilities

• Installing configuring and maintaining network devices (routers switches firewalls etc.) monitoring network performance and troubleshooting connectivity issues.
  
• Implementing and maintaining network security measures and managing user accounts and access permissions.
  
• Installing configuring and maintaining operating systems (Windows Server Linux etc.).
  
• Providing technical support to end-users for hardware software and network issues.
  
• Managing and maintaining servers and related infrastructure performing system backups and disaster recovery procedures.
  
• Troubleshooting software and hardware problems and installing and configuring software applications.
  
• Managing software licenses and updates and recommending and procuring hardware and software as needed.
  
• Implementing and maintaining security protocols and measures to protect company data.
  
• Monitoring systems for security breaches and intrusions.
  
• Conducting security awareness training for employees and ensuring compliance with data privacy regulations.
  
• Creating and maintaining technical documentation for systems applications and procedures.
  
• Participating in IT projects including planning implementation and documentation.
  
• Collaborating with other teams to ensure project success.
  
• Documenting troubleshooting steps and solutions and developing user manuals and training materials.
  
• Liaising with IT vendors for support maintenance and procurement and assisting in evaluating vendor proposals and managing vendor contracts.
  
• Staying current with IT trends and best practices and continuously improving skills through self-learning training and professional development.
  
• Imbibing and exemplifying the core values and corporate culture of Falcon Aerospace Limited at all times.
  
  

Requirements

• BSc in Computer Science Information Technology or any related field.
  
• Minimum of 25 years in IT support systems administration or infrastructure role.
  
• Relevant certifications such as CompTIA A/Network/Security CCNA ITIL or Microsoft certifications are an advantage.
  
• Background in aviation aerospace defense oil and gas or similar industries is a plus.
  
• Candidates with strong practical experience but non-traditional qualifications will also be considered.