Customer Jobs in Lagos

Direct Customer Engagement: Actively monitor and respond to all incoming customer queries comments and direct messages (DMs) across our primary social media and community channels (Facebook Instagram Twitter TikTok WhatsApp) Email Live Chats In-app Chats and WhatsApp.Issue Resolution: More...

Serve as the primary point of contact for customer inquiries complaints and feedback.Handle incoming calls emails and chat messages in a timely and professional manner.Provide accurate information about products services and policies.Resolve customer issues effectively or escalate com More...

Data Modelling & Customer Profiling:Build and maintain predictive models for customer segmentation and risk assessment.Develop clustering techniques to better understand customer behaviour patterns.Credit Risk Analytics:Create scoring models for default risk fraud detection and cr More...

1. BackgroundDirect Broadband and Mobile Limited provides broadband internet and mobile communication services to individuals SMEs and corporates. As customer satisfaction is central to the company s success Customer Service Representatives will serve as the first point of contact e More...

Job Title: Customer Sales Representative Location: IkoyiLagos Employment Type: Full-Time Salary: 100000 Job Summary We are seeking an enthusiastic and target-driven Customer Sales Representative to join our team. The ideal candidate will be responsible for engaging with custo More...

Responsible for the review and processing of customer benefits applications provide support to customer benefits related transactions within SLA. To proactively resolve customer related issues and where necessary ensure quick service recovery. Qualifications : Minimum Quali More...

JOB TITLE: Customer Service Representative (NYSC)JOB LOCATION:LagosADVERTISEMENTJOB DETAILS:We are seeking a motivated and customer-oriented Customer Service Representative to join our team.In this role you will be responsible for providing exceptional service to our customers by addr More...

JOB TITLE: Customer Service Representative ManagerJOB LOCATION:LagosJOB DETAILS:ADVERTISEMENTAs a Customer Service Representative Manager you are responsible for providing leadership to Customer Service Representative who perform exceptional customer service to clients through various More...

Were seeking a highly organized and customer-focused Delivery Associate to join our EdTech team. As a Delivery Associate you will be responsible for ensuring seamless delivery of our online courses supporting students and collaborating with internal teams to drive student success.Key More...

DescriptionTo lead the entire customer success function ensuring all customer requests inquiries and issues are resolved in a timely and professional manner. This role is responsible for designing and delivering service experience that drives customer satisfaction loyalty and retentio More...

Customer Support:o Respond promptly to customer inquiries received through various channelsincluding phone calls emails live chats interactions.o Provide accurate and professional responses to customer questionsconcerns and requests ensuring all interactions are handled with acustomer More...

DescriptionJOB SUMMARYThe Customer Service/Shipping Manager ensures that shipping operations at the Refinery run smoothly contributing to timely and cost-effective movement of refined products thereby supporting DPRPs operational addition the Customer Service Manager will be responsi More...

DescriptionAt Dangote Group we believe in delivering exceptional experiences to our customers. We are seeking a passionate and experienced Customer Service Manager who will be responsible for managing customer complaints conducting investigations and reconciliations providing guidance More...

DescriptionTo manage the regional Service Support team and own the customer experience within a specific geographical area. This role ensures the quality resolution of all customer issues and acts as the bridge between regional partners and the central command.Duties & Responsibil More...

DescriptionAre you passionate about building and maintaining strong relationships with clients in the oil and gas industry Do you thrive in a fast-paced and dynamic environment If so we have an exciting opportunity for you to join the Dangote Group as a Customer Relationship Manager f More...

JOB TITLE: Customer Success Manager (CSM)JOB LOCATION:LagosADVERTISEMENTJOB DETAILS:We are seeking proactiveCustomer Success Managersfocused onclient retentionandaccount expansion. The ideal candidates will build strong client relationships drive product adoption and identify growth o More...

JOB TITLE: E-commerce Customer Service RepresentativeJOB LOCATION:LagosJOB DETAILS:ADVERTISEMENTWere seeking a friendly and efficient E-commerce Customer Service Representative with experience to provide exceptional support to our online customers resolving issues and ensuring a posit More...

JOB TITLE: Cashier / Customer Service OfficerJOB LOCATION:Gbagada LagosJOB DETAILS:ADVERTISEMENTManage transactions with customers using cash registers.Ensure pricing is accurate.Issue receipts and refunds.Cross-sell products and introduce new ones.Resolve customer complaints guide th More...

JOB TITLE: Customer Service RepresentativeJOB DETAILSWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative (CSR).Key ResponsibilitiesADVERTISEMENTHandle customer inquiries promptly and professionally through various cha More...

About TuracoIt is existentially urgent to figure out a way to insure people who are not insured. Turacos mission is to free people from the fear of financial shocks. Our 25-year goal is to insure a billion people doubling the number of people insured in the world.Turaco is a high-grow More...