Systems Support Specialist Internal Opportunity Only
Job Location:
Wellington - New Zealand
Monthly Salary:
Posted on:
Vacancies:
Job Summary
An internal opportunity is now available for a Systems Support Specialist.
This role focuses on advanced technical support resolving escalations and maintaining high service standards across customer systems. Youll work closely with Customer Support and Field teams to troubleshoot complex issues restore services and support system deployments and improvements.
Key responsibilities
- Resolve escalated technical issues across software hardware and network environments
- Perform advanced remote troubleshooting and root cause analysis
- Support system configuration and remote commissioning during deployments and project work
- Own tickets through to resolution and maintain accurate documentation
- Contribute to process improvements and technical knowledge sharing
- Support and mentor junior team members
What were looking for
- Current experience in a Systems Support / Helpdesk role within ECL
- Strong troubleshooting capability across systems networks and customer environments
- Confidence managing escalated or complex technical issues
- Solid understanding of Windows systems networking concepts and remote support tools
- A proactive teamfocused approach with strong communication skills
How to apply
Please apply by 5 pm Wednesday 03 June 2026 by clicking
You dont need to meet every requirement to apply. If this role feels like a good match we encourage you to put yourself forward so we can have a conversation
Required Experience:
Manager
About Company
ECL Group is a leading Australasian technical services company providing solutions for fuel systems, electronic security & facilities management.
