Senior ServiceNow Integration Engineer #

Requirement ID: Location: Amsterdam Netherlands Start Date: ASAP Duration: 6 Months Status: Open

We are looking for a Senior ServiceNow Integration Engineer who can architect and deliver complex enterprisegrade integrations across a diverse ecosystem of operational and monitoring platforms. This role is ideal for someone who thrives in multisystem environments understands the nuances of CMDB and ITOM data flows and can translate sourcesystem complexity into clean governed and scalable ServiceNow ingestion patterns.

You will be responsible for shaping the integration blueprint defining data ownership rules and ensuring that every integration supports reliability observability and longterm maintainability.

• Design and implement advanced integration patterns using REST/SOAP APIs IntegrationHub Import Sets MID Server frameworks event pipelines and scheduled ingestion models.
• Build robust data flows from platforms such as Splunk Zabbix Flexera SCCM NetBox and other monitoring or inventory systems.

• Develop ingestion models aligned to CMDB CSDM ITOM discovery event management and operational monitoring requirements.
• Define CI structures lifecycle rules reconciliation logic and normalization standards.

• Engineer integrations with strong authentication credential governance error handling retry logic and logging.
• Optimize integration performance and ensure longterm supportability across multiteam environments.

• Establish mapping rules transformation logic duplicateprevention mechanisms and data quality controls.
• Evaluate sourcesystem data readiness and ensure alignment with ServiceNow target models.

• Provide guidance to developers on API usage transform scripting IntegrationHub flow design MID Server operations and bestpractice implementation patterns.
• Embed rights separation domain segmentation and ACLbased access controls into integration design.
• Work independently offshore while maintaining strong collaboration with onshore architects platform owners and infrastructure teams.

• 810 years of handson ServiceNow integration and architecture experience.
• Proven ability to integrate multiple enterprise systems using APIs IntegrationHub MID Server Import Sets and event ingestion pipelines.
• Strong understanding of CMDB CSDM ITOM discovery ingestion CI lifecycle and event management.
• Practical exposure to tools such as Splunk Zabbix Flexera SCCM NetBox Datadog Active Directory vCenter Azure.
• Solid grounding in data transformation reconciliation and operational run support.

• Experience in telecom utilities critical infrastructure or other largescale enterprise environments.
• Familiarity with event/monitoring/observability integrations into ServiceNow Event Management.
• Understanding of OT asset structures and serviceimpact relationships.
• Experience with domain separation ACL frameworks and restrictedaccess environments.
• ServiceNow certifications such as CSA CAD CISCMDB CISITSM or IntegrationHubrelated credentials.

Amsterdam Netherlands (TNDL Amsterdam)